# Service bulletin ITB13\-044f

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10144495
- Published by NHTSA: 2018\-09\-17
- Manufacturer's number: ITB13\-044f
- Manufacturer's date: 2018\-08\-15
- NHTSA component: FUEL SYSTEM, GASOLINE

## NHTSA's summary

ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure has been updated. Please discard previous versions of this bulletin.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10144495-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10144495-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Fuel system

## Trouble codes named

P0442, P0455, P0456

## Vehicles listed

- 2012 to 2013 INFINITI EX35
- 2012 to 2013 INFINITI EX37
- 2012 INFINITI FX35
- 2013 INFINITI FX35
- 2012 INFINITI FX37
- 2013 INFINITI FX37
- 2012 to 2013 INFINITI FX50
- 2012 INFINITI G25
- 2013 INFINITI G25
- 2012 to 2013 INFINITI G35
- 2012 to 2013 INFINITI G37
- 2014 to 2015 INFINITI G37
- 2013 INFINITI JX
- 2013 INFINITI JX35
- 2012 to 2013 INFINITI M35 HYBRID
- 2014 INFINITI M35 HYBRID
- 2012 to 2013 INFINITI M37
- 2012 to 2013 INFINITI M37 HYBRID
- 2012 to 2013 INFINITI M56
- 2012 to 2013 INFINITI M56 HYBRID
- 2015 to 2016 INFINITI Q40
- 2014 to 2018 INFINITI Q50
- 2014 to 2017 INFINITI Q50 HYBRID
- 2014 to 2015 INFINITI Q60
- 2016 INFINITI Q60
- 2017 to 2018 INFINITI Q60
- 2014 to 2018 INFINITI Q70
- 2014 to 2018 INFINITI Q70 HYBRID
- 2012 INFINITI QX
- 2017 to 2018 INFINITI QX30
- 2014 to 2017 INFINITI QX50
- 2018 INFINITI QX50
- 2019 INFINITI QX50
- 2012 to 2013 INFINITI QX56
- 2014 to 2018 INFINITI QX60
- 2014 to 2018 INFINITI QX60 HYBRID
- 2014 to 2017 INFINITI QX70
- 2014 to 2018 INFINITI QX80

## Recalls for the same vehicles and component

- [2017375](/recalls/tc/2017375.md), 2017-07-27: Fuel System
- [17V476000](/recalls/nhtsa/17V476000.md), 2017-07-27: ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- [2014539](/recalls/tc/2014539.md), 2014-11-28: Fuel System
- [14V683000](/recalls/nhtsa/14V683000.md), 2014-11-28: FUEL SYSTEM, GASOLINE
- [12V398000](/recalls/nhtsa/12V398000.md), 2012-08-14: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
- [2012277](/recalls/tc/2012277.md), 2012-08-13: Fuel System
- [2012074](/recalls/tc/2012074.md), 2012-02-23: Fuel System

## Other bulletins for the same vehicles and component

- [SM442014](/bulletins/10242625.md), 2023-09-25, Service bulletin: FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM; UNKNOWN OR OTHER. Fuel sender
- [ITB22\-015](/bulletins/10213151.md), 2022-06-03, Service bulletin: FUEL SYSTEM, GASOLINE. SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire “Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly” \(fuel pump assembly\). The fuel level sensor can be replaced separately. • P0460 \(FUEL LEV SEN SLOSH\) • P0461 \(FUEL LEVEL SENSOR\) • P0462 \(FUEL LEVL SEN/CIRC\) • P0463 \(FUEL LEVL SEN/CIRC\) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.
- [ITB21\-020A](/bulletins/10211980.md), 2022-05-20, Service bulletin: FUEL SYSTEM, GASOLINE. FUEL AND/OR OIL SMELL IS PRESENT WHEN THE VEHICLE IS PARKED IN A CLOSED GARAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB13\-044J](/bulletins/10208932.md), 2022-03-12, Service bulletin: FUEL SYSTEM, OTHER; ENGINE AND ENGINE COOLING. EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB21\-020](/bulletins/10202232.md), 2021-10-13, Service bulletin: FUEL SYSTEM, GASOLINE. FUEL AND/OR OIL SMELL IS PRESENT WHEN THE VEHICLE IS PARKED IN A CLOSED GARAGE IF YOU CONFIRM The client states that a fuel and/or oil smell is present when the vehicle is parked in a closed garage, even though there are no fuel, oil, or EVAP leaks. ACTION Replace the rocker cover assembly and the PCV separator with those listed in the PARTS INFORMATION, and eliminate PCV hose 2. NOTE: PCV hose 2 \(number 15 in Figure 1 on page 2\) is no longer required with the parts listed in the PARTS NFORMATION.
- [PC836 \- R1717 Ca](/bulletins/10202176.md), 2021-10-07, Service bulletin: FUEL SYSTEM, GASOLINE. R1717 Fuel Pump Campaign Quality Review \*\*\*\*\* Retailer Announcement \*\*\*\*\* INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs for a previously completed campaign \(R1717\). If the VIN displays QA campaign ID PC836, retailers should perform the procedure attached to this communication even if the National Service History indicates the remedy action was previously performed for the vehicle. VINs identified with this QA campaign ID are being inspected to ensure the recall remedy was performed and documented in accordance with INFINITI’s quality standards. \*\*\*\*\* What Retailers Should Do \*\*\*\*\* PLEASE FOLLOW THE ATTACHED PROCEDURE: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC836. 2. Retailers should complete this action on both retailed vehicles and previously owned vehicles within retailer inventory. • Retailers should follow all stop sale and do not drive, loan, sell, or trade instructions for campaigns. 3. Retailers will need to file the appropriate claim using applicable Op Code information in the repair procedure attached to this announcement to close the campaign. NOTE: Parts replaced under this activity will be placed on parts return. Monitor the Warranty Parts Return Website located at NNAnet.com for notifications.
- [PC832 \- P8314 Ca](/bulletins/10202170.md), 2021-10-07, Service bulletin: FUEL SYSTEM, GASOLINE. P8314 Fuel Hose Campaign Quality Review \*\*\*\*\* Retailer Announcement \*\*\*\*\* INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs for a previously completed campaign \(P8314\). If the VIN displays QA campaign ID PC832, retailers should perform the procedure attached to this communication even if the National Service History indicates the remedy action was previously performed for the vehicle. VINs identified with this QA campaign ID are being inspected to ensure the service campaign remedy was performed and documented in accordance with INFINITI’s quality standards. \*\*\*\*\* What Retailers Should Do \*\*\*\*\* PLEASE FOLLOW THE ATTACHED PROCEDURE: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC832. 2. Retailers should complete this action on both retailed vehicles and previously owned vehicles within retailer inventory. 3. Retailers will need to file the appropriate claim using applicable Op Code information in the repair procedure attached to this announcement to close the campaign. NOTE: Parts replaced under this activity will be placed on parts return. Monitor the Warranty Parts Return Website located at NNAnet.com for notifications. \*\*\*\*\* Retailer Responsibility \*\*\*\*\* It is the retailer’s responsibility to check Service Comm or DBS National Service History \- Open Campaign using the appropriate campaign I.D. for the status of each vehicle currently in retailer inventory or entering the service department. This includes vehicles purchased from private parties or presented by transient \(tourist\) owners. If a VIN subject to this quality action was traded to another retailer, please notify the affected retailer to have this quality action and associated campaign\(s\) completed.
- [ITB15021A](/bulletins/10192788.md), 2021-05-10, Service bulletin: EQUIPMENT; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP. SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE \- Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
- [ITB15033](/bulletins/10192694.md), 2021-05-10, Service bulletin: FUEL SYSTEM, GASOLINE. IF YOU CONFIRM: The MIL is ON with one or more of the following DTCs stored: Bank 1 \- P2096, P2097 \-\-\- POST CAT FUEL TRIM SYS B1 \- P0130, P0131, P0132 \-\-\- A/F SENSOR1 \(B1\) \- P0031, P0032 \-\-\- A/F SEN1 HTR \(B1\) \- P014C, P014D, P015A, P015B \-\-\- Air fuel ratio \(A/F\) sensor 1 \(bank 1\) Bank 2 \- P2098, P2099 \-\-\- POST CAT FUEL TRIM SYS B2 \- P0150, P0151, P0152 \-\-\- A/F SENSOR1 \(B2\) \- P0051, P0052 \-\-\- A/F SEN1 HTR \(B2\) \- P014E, P014F, P015C, P015D \-\-\- Air fuel ratio \(A/F\) sensor 1 \(bank 2\) ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm ECM reprogramming applies. 2. If reprogramming applies, reprogram the ECM. 3. Replace only the A/F sensors related to the stored DTCs. \- If stored DTCs are for only one bank, replace only one A/F sensor for that bank. \- If stored DTCs are for both banks, replace both A/F sensors. NOTE: Do NOT replace both A/F sensors if the stored DTC\(s\) are for only one bank. See this bulletin for further detail.
- [ITB12075B](/bulletins/10192320.md), 2021-05-10, Service bulletin: ELECTRICAL SYSTEM; FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM; FUEL SYSTEM, GASOLINE. IF YOU CONFIRM: An applied vehicle has a fuel gauge that registers "empty" after the fuel tank has been filled up full. ACTION: 1. Remove the main fuel level sensor unit, fuel filter, and fuel pump assembly \(fuel pump module\). 2. Install two \(2\) new springs onto the fuel pump module. 3. Install the fuel pump module into the vehicle. \- For repairs, refer to SERVICE PROCEDURE. See this bulletin for further detail.

JSON: [/v1/bulletins/10144495](/v1/bulletins/10144495)

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