# Service bulletin B840616 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10143569 - Published by NHTSA: 2018\-08\-06 - Manufacturer's number: B840616 - Manufacturer's date: 2018\-05\-01 - NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE ## NHTSA's summary BMW ONLINE NON\-FUNCTIONAL: CHECK ICC\-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10143569-9999.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10143569-0001.pdf) The document is the manufacturer's. This site does not hold it. ## Components Electrical system, Equipment and accessories, Labels and manuals, Software ## Vehicles listed - 2012 BMW 1 SERIES M - 2014 to 2016 BMW 228I - 2017 to 2018 BMW 230I - 2012 BMW 320I - 2013 to 2018 BMW 320I - 2013 BMW 328 - 2014 BMW 328D - 2016 to 2018 BMW 328D - 2012 to 2016 BMW 328I - 2017 to 2018 BMW 330I - 2012 to 2016 BMW 335I - 2016 to 2018 BMW 340I - 2015 to 2016 BMW 428I - 2018 BMW 430I - 2014 to 2016 BMW 435I - 2018 BMW 440I - 2014 BMW 525D XDRIVE - 2011 to 2016 BMW 528I - 2017 BMW 530E - 2018 BMW 530E - 2017 to 2018 BMW 530I - 2015 to 2016 BMW 535D - 2010 to 2017 BMW 535I - 2011 BMW 535I US - 2018 BMW 540D - 2017 to 2018 BMW 540I - 2010 to 2017 BMW 550I - 2012 BMW 550I GRAN TURISMO - 2012 to 2018 BMW 640I - 2010 BMW 650I - 2012 to 2018 BMW 650I - 2012 BMW 740I - 2014 to 2015 BMW 740I - 2011 BMW 740I US - 2013 to 2015 BMW 740LI - 2016 to 2018 BMW 740LI - 2009 to 2015 BMW 750I - 2011 BMW 750I US - 2010 to 2015 BMW 750LI - 2016 to 2018 BMW 750LI - 2013 to 2015 BMW 760LI - 2012 to 2013 BMW ACTIVE HYBRID 3 - 2014 to 2015 BMW ACTIVE HYBRID 3 - 2016 BMW ACTIVE HYBRID 3 - 2013 BMW ACTIVE HYBRID 5 - 2012 BMW ACTIVE HYBRID 7 - 2014 BMW ACTIVE HYBRID 7 - 2013 to 2017 BMW F800 R - 2009 BMW G 450 X - 2014 to 2018 BMW I3 - 2017 BMW I8 - 2018 BMW I8 - 2010 BMW K1200 R - 2011 BMW K1300 R - 2010 BMW K1300 S - 2016 to 2018 BMW M2 - 2014 to 2016 BMW M235I - 2017 BMW M235I - 2018 BMW M240I - 2015 to 2018 BMW M3 - 2015 to 2018 BMW M4 - 2012 BMW M5 - 2013 BMW M5 - 2015 to 2016 BMW M5 - 2013 to 2018 BMW M6 - 2018 BMW M760LI - 2017 BMW R 1200 GS ADVENTURE - 2012 BMW R 1200 R - 2015 to 2016 BMW R NINE T - 2015 to 2016 BMW R1200 R - 2018 BMW R1200 R - 2017 to 2018 BMW R1200 S ADVENTURE - 2016 BMW X1 - 2018 BMW X1 - 2015 to 2017 BMW X1 SAV - 2011 to 2018 BMW X3 - 2012 BMW X3 SAV - 2015 to 2018 BMW X4 - 2014 to 2018 BMW X5 - 2018 BMW X5 M - 2014 to 2018 BMW X6 - 2018 BMW X6 M ## Other bulletins for the same vehicles and component - [B090221](/bulletins/10239599.md), 2023-07-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features. - [M650122](/bulletins/10227579.md), 2022-12-12, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER. The Sirius\(r\) Satellite Radio is inoperative. - [B620322](/bulletins/10227566.md), 2022-12-12, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue \(like ECO PRO mode\). - [SIB090121](/bulletins/10215750.md), 2022-07-18, Service bulletin: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE; ELECTRICAL SYSTEM:SOFTWARE. BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade \(RSU\) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly. - [B620222](/bulletins/10212797.md), 2022-05-31, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Sport mode is not displayed correctly in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue \(like in Eco Pro mode\). Software in the instrument cluster \(Kombi\). - [B840421](/bulletins/10206691.md), 2022-01-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Wi\-Fi Hotspot is missing and inoperable. - [B611621](/bulletins/10205095.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. The "energy management" Check control message \(ID code 415\) is falsely displayed when entering the vehicle. - [SIB120421](/bulletins/10204620.md), 2021-12-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. A software optimization affecting vehicle performance has been made available. - [SIB 62 03 21](/bulletins/10202474.md), 2021-10-25, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING. When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head\-Up Display \(HUD\). - [B840221](/bulletins/10200249.md), 2021-08-09, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM:SOFTWARE. The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G \(Telematics ControlModule\) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase\-out, BMW Assist and ConnectedDrive services will no longer be supported after this date. JSON: [/v1/bulletins/10143569](/v1/bulletins/10143569) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20B840616&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10143569&vehicle=Service%20bulletin%20B840616)