# Service bulletin PG8B3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10143140
- Published by NHTSA: 2018\-07\-23
- Manufacturer's number: PG8B3
- Manufacturer's date: 2018\-06\-20
- NHTSA component: LATCHES/LOCKS/LINKAGES; EQUIPMENT; CHILD SEAT

## NHTSA's summary

Owner Manual Addendum Voluntary Service Campaign \*\*\*\*\* Campaign Summary \*\*\*\*\* INFINITI is providing owners of approximately 22,660 MY2017\-2018 INFINITI QX30 vehicles with an Owner?s Manual addendum booklet. INFINITI discovered an error in the Owner?s Manual description for the operation of the child safety lock. The addendum booklet provides corrected instructions for the proper operator operation of the manual engagement of the child safety lock. Clients will be asked to place the addendum booklet inside the Owner?s Manual. \*\*\*\*\* What Retailers Should Do \*\*\*\*\* 1. Verify if new vehicles in their inventory are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History ? Open Campaign I.D. PG8B3. \- New vehicles in retailer inventory can also be identified using DBS \(Sales \-\> Vehicle Inventory, and filter by Open Campaign\). \- Refer to IPSB 15\-286 for additional information \- SERV COMM will only be active for vehicles in new vehicle retailer inventory 2. If a retailer receives an addendum booklet for a vehicle they have retailed, currently have in their pre\-owned inventory, or placed into INFINITI Courtesy Vehicle \(ICV\) Service, the retailer should either forward the owner?s manual addendum to the current owner or add the addendum to the owner?s manual of any vehicles they currently control. 3. Clients receiving this addendum booklet have been advised to insert this booklet into their owner?s manual.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10143140-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10143140-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Latches and locks

## Vehicles listed

- 2017 to 2018 INFINITI QX30

## Other bulletins for the same vehicles and component

- [ITB23\-010E](/bulletins/10251530.md), 2024-03-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of ITB23\-010.
- [ITB23\-010D](/bulletins/10249897.md), 2024-02-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of ITB23\-010.
- [ITB12\-011Q](/bulletins/10249891.md), 2024-02-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB23\-010C](/bulletins/10242043.md), 2023-09-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB23\-010B](/bulletins/10242042.md), 2023-09-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB23\-010](/bulletins/10233823.md), 2023-04-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the client is experiencing a software related concern, refer to ITB21\-011 to verify if the client concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
- [ITB14020](/bulletins/10192355.md), 2021-05-10, Service bulletin: ELECTRICAL SYSTEM:WIRING; EQUIPMENT. SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.
- [ITB18\-010C](/bulletins/10191904.md), 2021-05-09, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB13\-052C](/bulletins/10191990.md), 2021-05-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
- [ITB17\-037C](/bulletins/10191968.md), 2021-05-08, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. INFINITI; DISPLAY CONTROL UNIT INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

JSON: [/v1/bulletins/10143140](/v1/bulletins/10143140)

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