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Service bulletin 6-393NAS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10143044
Published by NHTSA2018-07-16
Manufacturer's number6-393NAS
Manufacturer's date2018-06-27
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT

NHTSA's summary

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range may display an Adaptive Damping (AD) warning message on the Instrument Cluster. Investigations have identified that on occasion, the Diagnostic Trouble Code (DTC) U3000-04 may be stored in the Chassis Control Module (CHCM), which will lead to the warning message being displayed. The warning message will remain present until the ignition has been cycled OFF and ON; however, the warning message will be displayed again until the software update below is performed.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Trouble codes named

U3000

Vehicles listed
JAGUAR F-PACE2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V0520002018-01-12. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
17V6780002017-10-26. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM76412 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
TUCC_DEC2025_392026-01-08. Other. A battery warning light on and or electrical system failure message is displayed on instrument cluster.
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SFCC_AUG2024_242024-09-06. Other. concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
BIG5MAR24_34b2024-04-05. Service bulletin. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
SFCC_DEC2023_322024-01-09. Service bulletin. Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SSM758132023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_62023-10-06. Service bulletin. Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_462023-10-06. Service bulletin. The sunglass holder won’t open or does not operate correctly
SFCC_JUL2023_312023-08-02. Service bulletin. Battery low warning displayed on instrument cluster and/or no-start.