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Service bulletin SB-18-11-005

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10143010
Published by NHTSA2018-07-16
Manufacturer's numberSB-18-11-005
Manufacturer's date2018-04-03
NHTSA componentVISIBILITY:POWER WINDOW DEVICES AND CONTROLS

NHTSA's summary

On some Model 3 vehicles, water might leak inside the motors of both front window motor/regulator assemblies. This might cause the motors to fail and potentially making the front windows inoperable.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Power windows

Vehicles listed
TESLA MODEL 32017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V7020002022-09-19. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SB-18-11-005 R12018-07-16. Service bulletin. On some Model 3 vehicles, water might leak inside the motors of both front window motor/regulator assemblies. This might cause the motors to fail and potentially make the front windows inoperable.
SB-18-11-0062018-07-16. Service bulletin. On some Model 3 vehicles, water might leak inside the motors of both front window motor/regulator assemblies. This might cause the motors to fail and potentially making the front windows inoperable.
SB-17-11-0062018-07-16. Service bulletin. Certain Model 3 vehicles have primary body seals that lack slip coat. Raising a window might require additional effort by the regulator motor, and might be falsely identified as a pinch condition.