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Service bulletin SB-18-17-003

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10142995
Published by NHTSA2018-07-16
Manufacturer's numberSB-18-17-003
Manufacturer's date2018-03-07
NHTSA componentSUSPENSION

NHTSA's summary

On some Model 3 vehicles, the solid-wire rear drive unit (RDU) ground strap might transfer motor vibration into the cabin. This might result in customer perception of high motor noise levels.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
TESLA MODEL 32017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SB-25-31-0042025-07-04. Service bulletin. A firmware diagnosis feature is being introduced on Model 3 and Model Y vehicles that monitors wheel alignment over time. This feature detects changes in wheel alignment that may be related to incorrect tire pressures, degraded ball joints, bushings or damaged suspension links. If the feature determines that an inspection at a Tesla Service Center is required, a customer-facing alert will appear on the touchscreen.
SB1831005R12022-05-02. Service bulletin. On certain Model 3 vehicles, the front stabilizer bar link ball joint studs might crack at the flange. As a result, the nut that attaches the stabilizer bar might lose torque. This might result in noise coming from the front of vehicle while driving on rough surfaces.
SB-18-31-0052018-07-16. Service bulletin. On certain Model 3 vehicles, the front stabilizer bar link ball joint studs might crack at the flange. As a result, the nut that attaches the stabilizer bar might lose torque. This might result in noise coming from the front of vehicle while driving on rough surfaces.
SB-18-31-0042018-07-16. Service bulletin. On some Model 3 vehicles, customers might state that the vehicle ride is too harsh. The ride tuning of early spring and damper assemblies is subjectively more firm than the ride tuning of updated assemblies.
SB-18-31-0022018-07-16. Service bulletin. On some Model 3 vehicles, at 65 mph (105 km/h) and above, front upper control arm vibration might result in detectable cabin noise.