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Service bulletin SB-17-44-003

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10142966
Published by NHTSA2018-07-16
Manufacturer's numberSB-17-44-003
Manufacturer's date2017-08-04
NHTSA componentELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

NHTSA's summary

On some Model 3 vehicles, the charge port does not engage with a Supercharger charge cable, preventing the vehicle from being fast charged. Additionally, when a vehicle is being charged using a Wall Connector, the charge port engages with the charge cable, but the vehicle might charge at a reduced amperage rate.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Hybrid and electric drive, High-voltage battery

Vehicles listed
TESLA MODEL 32017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SB-18-40-0012018-07-16. Service bulletin. An improved version of the Model 3 rear drive unit is now available that meets Tesla's high standards for performance and durability.
SB-17-10-0032018-07-16. Service bulletin. On some Model 3 vehicles, a pre-production LH upper trough plug is installed. The pre-production plug is completely functional, however, it does not cosmetically match the grommet on the RH upper trough.