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Service bulletin ZG8_Toyota POL17

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10142893
Published by NHTSA2018-07-16
Manufacturer's numberZG8_Toyota POL17
Manufacturer's date2018-06-20
NHTSA componentENGINE AND ENGINE COOLING

NHTSA's summary

Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the vehicle may exhibit a combination of abnormal engine noise and rough idle caused by internal carbon deposit in the combustion chambers.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine

Vehicles listed
TOYOTA PRIUS C2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
T-SB-0009-262026-03-07. Service bulletin. This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.
T-SB-0119-15 Rev22026-03-07. Service bulletin. OBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete. Please see T-SB-0009-26.
T-PANT-2024-004-2024-04-15. Service bulletin. This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-TT-0628-202020-11-30. Service bulletin. TT: HVAC drain tube is found to be blocked/clogged.
T-TT-0621-202020-09-14. Service bulletin. TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
T-SB-0162-13 Obs2020-09-14. Service bulletin. TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.
T-SB-0198-11 Obs2020-09-14. Service bulletin. TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.
T-SB-0162-13 Obs2020-09-14. Service bulletin. TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.
T-SB-0198-11 Obs2020-09-14. Service bulletin. TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.
T-SB-0074-202020-09-14. Service bulletin. TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition.