# Service bulletin SSM72852

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10142771
- Published by NHTSA: 2018\-07\-16
- Manufacturer's number: SSM72852
- Manufacturer's date: 2018\-05\-16
- NHTSA component: EQUIPMENT

## NHTSA's summary

Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using left or right tune soft key buttons or when selecting an alternative radio band \(ie trying to change from FM to DAB\) there is no response from touch screen and audio output remains distorted. The DTC B14D3\-96 may also be stored in the Infotainment Master Controller \(IMC\) suggesting a radio tuner component internal failure.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10142771-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10142771-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Trouble codes named

B14D3

## Vehicles listed

- 2016 LAND ROVER DISCOVERY
- 2017 to 2018 LAND ROVER DISCOVERY
- 2015 LAND ROVER DISCOVERY SPORT
- 2013 to 2018 LAND ROVER RANGE ROVER
- 2012 to 2018 LAND ROVER RANGE ROVER EVOQUE
- 2014 to 2018 LAND ROVER RANGE ROVER SPORT

## Recalls for the same vehicles and component

- [2015424](/recalls/tc/2015424.md), 2015-09-24: Accessories
- [2014436](/recalls/tc/2014436.md), 2014-10-03: Accessories

## Other bulletins for the same vehicles and component

- [JLRTB02079NAS2](/bulletins/10252772.md), 2024-04-05, Service bulletin: STRUCTURE:BODY:ROOF AND PILLARS; EQUIPMENT. Creaking Noise From Glass Roof Panel
- [SFCC\_MAR2024\_70](/bulletins/10252766.md), 2024-04-05, Service bulletin: STRUCTURE:BODY:ROOF AND PILLARS; EQUIPMENT. A creaking type noise from the roof area is heard while driving.
- [BIG5MAR24\_34b](/bulletins/10252743.md), 2024-04-05, Service bulletin: FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; EQUIPMENT. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module \(PCM\) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
- [SFCC\_DEC2023\_32](/bulletins/10248408.md), 2024-01-09, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
- [SFCC\_SEP2023\_46](/bulletins/10243681.md), 2023-10-06, Service bulletin: EQUIPMENT. The sunglass holder won’t open or does not operate correctly
- [LTB00674NAS1](/bulletins/10242167.md), 2023-09-11, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. Rear Tweeter Speaker Distortion \- High\-Line Audio System
- [LTB00662NAS1](/bulletins/10242163.md), 2023-09-11, Service bulletin: EQUIPMENT; STRUCTURE. Fixed Side Step 'Rattle' Noise
- [SSM75939](/bulletins/10242074.md), 2023-09-08, Service bulletin: ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE; EQUIPMENT; ELECTRICAL SYSTEM. PDC Park distance control no volume
- [SSM75939](/bulletins/10242073.md), 2023-09-08, Service bulletin: EQUIPMENT. PDC Park distance control no volume
- [SSM76009](/bulletins/10239034.md), 2023-07-11, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT; STRUCTURE:BODY:DOOR. A customer may report that the front or rear door latch does not operate as expected.

JSON: [/v1/bulletins/10142771](/v1/bulletins/10142771)

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