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Service bulletin SSM73853

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10142403
Published by NHTSA2018-06-25
Manufacturer's numberSSM73853
Manufacturer's date2018-04-19
NHTSA componentSTRUCTURE

NHTSA's summary

Issue: F-PACE / X761 17my onwards. Customers report scratches to the tailgate closing panel trim and latch. See attached pictures of the scratches to the trim. The 'Soft Close' function may also not work.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
JAGUAR F-PACE2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
Jaguar_H504_20DEC242025-01-08. Other. A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SSM760102023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_472023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM736532021-03-08. Service bulletin. Issue: Technicians are unable to initialise the Deployable Side Steps after fitment on F-Pace 18MY year vehicles
JTB00622NAS22021-01-08. Service bulletin. A vibration can be felt through the vehicle body, seating and steering wheel when the engine Revolutions Per Minute (RPM) are between 1500 RPM - 2200 RPM .
SFCC_NOV2020_432020-12-03. Service bulletin. A customer may report that the roof opening panel or the roof blind does not operate with the ‘one touch’ feature.
SSM744602019-09-16. Service bulletin. Jaguar have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed. Affecting 18MY onwards only.
SFCC-Slide402019-03-25. Service bulletin. Customers may report water leaking from the roof opening panel.
SFCC-Slide392019-03-25. Service bulletin. Customers may report the removable recovery panel is loose incorrectly aligned.
JTB00609NAS32018-11-13. Service bulletin. A boom noise may be heard in the passenger compartment when the vehicle is in motion.