# Service bulletin SSM73824

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10142402
- Published by NHTSA: 2018\-06\-25
- Manufacturer's number: SSM73824
- Manufacturer's date: 2018\-04\-18
- NHTSA component: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

## NHTSA's summary

Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP\-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX\-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10142402-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10142402-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Engine

## Vehicles listed

- 2018 JAGUAR E\-PACE
- 2017 to 2018 JAGUAR F\-PACE
- 2014 to 2018 JAGUAR F\-TYPE
- 2017 to 2018 JAGUAR XE
- 2009 to 2018 JAGUAR XF
- 2009 to 2018 JAGUAR XJ

## Recalls for the same vehicles and component

- [19V326000](/recalls/nhtsa/19V326000.md), 2019-04-25: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; SEAT BELTS; ELECTRICAL SYSTEM:WIRING
- [18V052000](/recalls/nhtsa/18V052000.md), 2018-01-12: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [17V678000](/recalls/nhtsa/17V678000.md), 2017-10-26: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [14V714000](/recalls/nhtsa/14V714000.md), 2014-11-07: ELECTRICAL SYSTEM:WIRING
- [2014486](/recalls/tc/2014486.md), 2014-10-30: Engine
- [14V673000](/recalls/nhtsa/14V673000.md), 2014-10-27: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
- [14V292000](/recalls/nhtsa/14V292000.md), 2014-06-02: ELECTRICAL SYSTEM:SOFTWARE
- [2014106](/recalls/tc/2014106.md), 2014-04-01: Engine
- [14V181000](/recalls/nhtsa/14V181000.md), 2014-03-31: ENGINE AND ENGINE COOLING
- [13V341000](/recalls/nhtsa/13V341000.md), 2013-08-05: ENGINE AND ENGINE COOLING

## Other bulletins for the same vehicles and component

- [SSM76412 \- 10MAR26](/bulletins/11030752.md), 2026-04-06, Other: ELECTRICAL SYSTEM. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
- [TUCC\_DEC2025\_39](/bulletins/11027472.md), 2026-01-08, Other: ELECTRICAL SYSTEM. A battery warning light on and or electrical system failure message is displayed on instrument cluster.
- [H537 UPS0525\-2 11AUG25](/bulletins/11022394.md), 2025-09-03, Service bulletin: ELECTRICAL SYSTEM. Electric Power Assisted Steering \(EPAS\) wiring harness junction box may become corroded over time.
- [SSM76318ATT \- 28APR25](/bulletins/11017770.md), 2025-05-05, Other: ENGINE. Engine Will Crank, No Start When At Operating Temperature
- [SSM76318 \- 28APR25](/bulletins/11017769.md), 2025-05-05, Other: ENGINE. Engine Will Crank, No Start When At Operating Temperature
- [SSM76314 \- 25APR25](/bulletins/11017764.md), 2025-05-05, Other: ELECTRICAL SYSTEM. Telematic TCU2 Module 2015\-2017MY No Longer Available
- [TUCC\_APR2025\_20](/bulletins/11017741.md), 2025-05-05, Other: ENGINE. Engine replacement under warranty.
- [TUCC\_APR2025\_18](/bulletins/11017740.md), 2025-05-05, Other: ELECTRICAL SYSTEM. Leaking windshield that caused the water ingress on the electrical component.
- [SSM76203](/bulletins/11010311.md), 2024-11-08, Other: ENGINE. Fuel Pump Driver Module Inoperative
- [SFCC\_OCT2024\_52](/bulletins/11010197.md), 2024-11-07, Other: ENGINE. Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured during a specific period, may crack causing a possible high pressure oil leak.

JSON: [/v1/bulletins/10142402](/v1/bulletins/10142402)

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