# Service bulletin SSM73462

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10142162
- Published by NHTSA: 2018\-06\-18
- Manufacturer's number: SSM73462
- Manufacturer's date: 2018\-05\-16
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT

## NHTSA's summary

Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10142162-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10142162-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2017 to 2018 JAGUAR F\-PACE
- 2014 to 2018 JAGUAR F\-TYPE
- 2017 to 2018 JAGUAR XE
- 2016 to 2018 JAGUAR XF
- 2011 to 2018 JAGUAR XJ

## Recalls for the same vehicles and component

- [19V326000](/recalls/nhtsa/19V326000.md), 2019-04-25: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; SEAT BELTS; ELECTRICAL SYSTEM:WIRING
- [18V052000](/recalls/nhtsa/18V052000.md), 2018-01-12: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [17V678000](/recalls/nhtsa/17V678000.md), 2017-10-26: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [14V714000](/recalls/nhtsa/14V714000.md), 2014-11-07: ELECTRICAL SYSTEM:WIRING
- [14V673000](/recalls/nhtsa/14V673000.md), 2014-10-27: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
- [2014329](/recalls/tc/2014329.md), 2014-08-06: Accessories
- [14V292000](/recalls/nhtsa/14V292000.md), 2014-06-02: ELECTRICAL SYSTEM:SOFTWARE
- [14V123000](/recalls/nhtsa/14V123000.md), 2014-03-14: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [SSM76412 \- 10MAR26](/bulletins/11030752.md), 2026-04-06, Other: ELECTRICAL SYSTEM. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
- [TUCC\_DEC2025\_39](/bulletins/11027472.md), 2026-01-08, Other: ELECTRICAL SYSTEM. A battery warning light on and or electrical system failure message is displayed on instrument cluster.
- [H537 UPS0525\-2 11AUG25](/bulletins/11022394.md), 2025-09-03, Service bulletin: ELECTRICAL SYSTEM. Electric Power Assisted Steering \(EPAS\) wiring harness junction box may become corroded over time.
- [SSM76314 \- 25APR25](/bulletins/11017764.md), 2025-05-05, Other: ELECTRICAL SYSTEM. Telematic TCU2 Module 2015\-2017MY No Longer Available
- [TUCC\_APR2025\_18](/bulletins/11017740.md), 2025-05-05, Other: ELECTRICAL SYSTEM. Leaking windshield that caused the water ingress on the electrical component.
- [SFCC\_AUG2024\_24](/bulletins/11007176.md), 2024-09-06, Other: ELECTRICAL SYSTEM. concern has been identified on certain JLR vehicles, where the Body Control Module \(BCM\) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
- [BIG5MAR24\_34b](/bulletins/10252743.md), 2024-04-05, Service bulletin: FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; EQUIPMENT. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module \(PCM\) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
- [SFCC\_DEC2023\_32](/bulletins/10248409.md), 2024-01-09, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
- [SFCC\_NOV2023\_30](/bulletins/10246319.md), 2023-12-07, Service bulletin: ELECTRICAL SYSTEM. Startup battery keeps draining / Vehicle will not start
- [SSM75813](/bulletins/10243687.md), 2023-10-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Weather and Park \& Pay Apps disappear after PIVI update

JSON: [/v1/bulletins/10142162](/v1/bulletins/10142162)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20SSM73462&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10142162&vehicle=Service%20bulletin%20SSM73462)