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Service bulletin SSM73728

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10142159
Published by NHTSA2018-06-18
Manufacturer's numberSSM73728
Manufacturer's date2018-05-16
NHTSA componentELECTRICAL SYSTEM; ENGINE

NHTSA's summary

Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Although these DTC's can indicate an issue with the Urea system, multiple components have been returned to the supplier with no fault found following repairs on customer vehicles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine

Trouble codes named

P203B, P203C, P203D, P215C

Vehicles listed
JAGUAR E-PACE2018
JAGUAR F-PACE2017, 2018
JAGUAR XE2017, 2018
JAGUAR XF2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V0520002018-01-12. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
17V6780002017-10-26. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM76412 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
TUCC_DEC2025_392026-01-08. Other. A battery warning light on and or electrical system failure message is displayed on instrument cluster.
SSM76318ATT - 28APR252025-05-05. Other. Engine Will Crank, No Start When At Operating Temperature
SSM76318 - 28APR252025-05-05. Other. Engine Will Crank, No Start When At Operating Temperature
SSM76314 - 25APR252025-05-05. Other. Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_202025-05-05. Other. Engine replacement under warranty.
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SSM762032024-11-08. Other. Fuel Pump Driver Module Inoperative
SFCC_OCT2024_522024-11-07. Other. Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured during a specific period, may crack causing a possible high pressure oil leak.
SFCC_AUG2024_242024-09-06. Other. concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.