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Service bulletin 6-384NAS2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10142147
Published by NHTSA2018-06-18
Manufacturer's number6-384NAS2
Manufacturer's date2018-05-11
NHTSA componentEQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE

NHTSA's summary

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where due to a change to the robotic sealing process, a small area of sealant at the left and right A-pillar has been omitted. As a result, water can run through this area into the passenger compartment of the vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories

Vehicles listed
JAGUAR XE2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V2480002021-04-08. STRUCTURE:BODY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
BIG5MAR24_34b2024-04-05. Service bulletin. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
SSM758132023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
SSM760102023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_472023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM759522023-03-08. Service bulletin. Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SSM75826ATT2023-01-10. Service bulletin. MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM758262023-01-10. Service bulletin. MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
DVD131042023-01-03. Service bulletin. DVD software update
SSM75826ATT2022-12-07. Service bulletin. MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM758262022-12-07. Service bulletin. MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.