# Service bulletin PIP5338B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10141360
- Published by NHTSA: 2018\-06\-18
- Manufacturer's number: PIP5338B
- Manufacturer's date: 2018\-05\-17
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; SUSPENSION

## NHTSA's summary

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include \&ldquo;Vibration\&rdquo; \&ldquo;Business Associate Code\&rdquo; and the last 8 of the Vehicle Identification Number.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10141360-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10141360-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Suspension

## Vehicles listed

- 2016 to 2018 BUICK CASCADA
- 2000 to 2005 BUICK CENTURY
- 2008 to 2018 BUICK ENCLAVE
- 2013 to 2018 BUICK ENCORE
- 2016 to 2018 BUICK ENVISION
- 2005 to 2018 BUICK LACROSSE
- 2000 to 2005 BUICK LESABRE
- 2006 BUICK LESABRE
- 2006 to 2011 BUICK LUCERNE
- 2012 BUICK LUCERNE
- 2000 to 2005 BUICK PARK AVENUE
- 2004 to 2007 BUICK RAINIER
- 2000 to 2004 BUICK REGAL
- 2005 BUICK REGAL
- 2008 to 2010 BUICK REGAL
- 2011 to 2018 BUICK REGAL
- 2002 to 2007 BUICK RENDEZVOUS
- 2000 BUICK RIVIERA
- 2005 to 2007 BUICK TERRAZA
- 2008 BUICK TERRAZA
- 2012 to 2017 BUICK VERANO
- 2003 to 2010 HUMMER H2
- 2006 to 2010 HUMMER H3
- 2001 to 2005 PONTIAC AZTEK
- 2001 to 2005 PONTIAC BONNEVILLE
- 2000 to 2002 PONTIAC FIREBIRD
- 2008 to 2010 PONTIAC G3
- 2011 PONTIAC G3
- 2007 to 2010 PONTIAC G5
- 2011 PONTIAC G5
- 2005 to 2010 PONTIAC G6
- 2008 to 2010 PONTIAC G8
- 2000 to 2005 PONTIAC GRAND AM
- 2000 to 2008 PONTIAC GRAND PRIX
- 2004 to 2006 PONTIAC GTO
- 2007 PONTIAC GTO
- 2000 to 2004 PONTIAC MONTANA
- 2005 to 2009 PONTIAC MONTANA
- 2005 to 2006 PONTIAC PURSUIT
- 2007 to 2009 PONTIAC PURSUIT
- 2006 to 2010 PONTIAC SOLSTICE
- 2000 to 2005 PONTIAC SUNFIRE
- 2006 to 2009 PONTIAC TORRENT
- 2000 to 2001 PONTIAC TRANS SPORT
- 2003 to 2010 PONTIAC VIBE
- 2008 to 2009 SATURN ASTRA
- 2010 to 2011 SATURN ASTRA
- 2007 to 2010 SATURN AURA
- 2003 to 2007 SATURN ION
- 2008 SATURN ION
- 2003 SATURN L200
- 2004 to 2005 SATURN L200
- 2003 to 2005 SATURN L300
- 2000 to 2002 SATURN LS
- 2003 SATURN LS
- 2000 to 2002 SATURN LW200
- 2003 SATURN LW200
- 2004 to 2005 SATURN LW200
- 2007 to 2010 SATURN OUTLOOK
- 2011 SATURN OUTLOOK
- 2005 to 2007 SATURN RELAY
- 2007 to 2010 SATURN SKY
- 2000 to 2002 SATURN SL
- 2002 to 2010 SATURN VUE
- 2011 SATURN VUE

## Recalls for the same vehicles and component

- [2026089](/recalls/tc/2026089.md), 2026-02-26: Suspension
- [26V113000](/recalls/nhtsa/26V113000.md), 2026-02-26: SUSPENSION:REAR
- [2021785](/recalls/tc/2021785.md), 2021-12-22: Suspension
- [21V00F000](/recalls/nhtsa/21V00F000.md), 2021-12-22: SUSPENSION:REAR
- [2021510](/recalls/tc/2021510.md), 2021-08-12: Suspension
- [21V633000](/recalls/nhtsa/21V633000.md), 2021-08-12: SUSPENSION:REAR
- [20V764000](/recalls/nhtsa/20V764000.md), 2020-12-21: SUSPENSION:REAR
- [2020615](/recalls/tc/2020615.md), 2020-12-10: Suspension
- [2017222](/recalls/tc/2017222.md), 2017-04-21: Suspension
- [17V267000](/recalls/nhtsa/17V267000.md), 2017-04-21: SUSPENSION:REAR

## Other bulletins for the same vehicles and component

- [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin: STEERING; POWER TRAIN; SUSPENSION. This preliminary informational \(PI\) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- [05\-03\-07\-009L](/bulletins/11015409.md), 2025-03-08, Service bulletin: SUSPENSION; WHEELS. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
- [05\-03\-08\-002J](/bulletins/11007936.md), 2024-09-20, Service bulletin: SUSPENSION. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- [05\-03\-08\-002J](/bulletins/11007935.md), 2024-09-20, Service bulletin: SUSPENSION. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- [15\-00\-89\-004G](/bulletins/11000119.md), 2024-05-15, Service bulletin: ENGINE; SUSPENSION; POWER TRAIN. This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- [PI0572B](/bulletins/10254240.md), 2024-05-06, Service bulletin: EQUIPMENT. Information on COAX Repair Kit Availability.
- [PI0693C](/bulletins/10253609.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
- [PI0663F](/bulletins/10253595.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Factory Settings Option Inoperable, Radio Display Information May Not Match.
- [PI0663E](/bulletins/10253594.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Factory Settings Option Inoperable, Radio Display Information May Not Match.
- [PI0663D](/bulletins/10253593.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Factory Settings Option Inoperable, Radio Display Information May Not Match.

JSON: [/v1/bulletins/10141360](/v1/bulletins/10141360)

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