# Service bulletin A18\-001

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10141166
- Published by NHTSA: 2018\-06\-18
- Manufacturer's number: A18\-001
- Manufacturer's date: 2018\-06\-09
- NHTSA component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

Service bulletin \- There is a problem with the audio/audio\-navigation unit software, which may lead to one or more of the following symptoms: ? Audio unit does not connect to last known phone ? Home screen background color changes after factory reset ? Home screen defaults to standard setting after factory data reset ? Unknown Host Exception message appears ? Phone function screen crashes ? Private mode is shown on the meter when making phone calls ? Check Tuner message appears on Sirius XM screen ? Unable to switch music source ? Bluetooth® Audio still playing when receiving calls ? Navigation guidance does not stop when voice recognition activated ? Apple CarPlay? disconnects by itself ? Apple CarPlay does not start ? Music does not resume after phone call in Apple CarPlay ? Bluetooth Audio does not resume after handsfree call has ended ? USB devices not recognized ? Voice recognition does not start ? Unable to cancel TA announcements using SW back button ? Navigation Satellite icon flashing although satellites information is being received ? SIRI icon on display does not disappear ? AM radio stations have a lot of static and much louder at volume level 5

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10141166-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10141166-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2017 to 2018 HONDA CIVIC

## Recalls for the same vehicles and component

- [18V817000](/recalls/nhtsa/18V817000.md), 2018-11-16: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- [18V421000](/recalls/nhtsa/18V421000.md), 2018-06-20: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [ATI\&01032023901](/bulletins/10229679.md), 2023-01-11, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2017\-2021 Civics \& CR\-Vs with a customer complaint of a inop, blank, or black meter display \(gauge cluster\) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [ATI\&12132022904](/bulletins/10228197.md), 2022-12-21, Service bulletin: ELECTRICAL SYSTEM. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2017\-2021 Civics \& CR\-Vs with a customer complaint of an inop, blank, or black meter display \(gauge cluster\) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [ATI\&11282022901](/bulletins/10227226.md), 2022-12-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2017\-2021 Civics \& CR\-Vs with a customer complaint of a inop, blank, or black meter display \(gauge cluster\) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [APaS11082022901](/bulletins/10226197.md), 2022-11-15, Service bulletin: ELECTRICAL SYSTEM. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2017\-2021 Civics \& CR\-Vs with a customer complaint of a inop, blank, or black meter display \(gauge cluster\) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [APaS11022022902](/bulletins/10226106.md), 2022-11-08, Service bulletin: ELECTRICAL SYSTEM. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2017\-2021 Civics \& CR\-Vs with a customer complaint of a inop, blank, or black meter display \(gauge cluster\) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [APaS10242022905](/bulletins/10225477.md), 2022-11-01, Service bulletin: ELECTRICAL SYSTEM. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2017\-2021 Civics \& CR\-Vs with a customer complaint of a inop, blank, or black meter display \(gauge cluster\) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [APaS09272022903](/bulletins/10222415.md), 2022-10-05, Service bulletin: ELECTRICAL SYSTEM. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2017\-2021 Civics \& CR\-Vs with a customer complaint of a inop, blank, or black meter display \(gauge cluster\) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [APaS08222022901](/bulletins/10219535.md), 2022-09-09, Service bulletin: ELECTRICAL SYSTEM. Dealer message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2017\-2021 Civics \& CR\-Vs with a customer complaint of a inop, blank, or black meter display \(gauge cluster\) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [APaS07272022901](/bulletins/10216909.md), 2022-08-02, Service bulletin: ELECTRICAL SYSTEM. Dealer message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2017\-2021 Civics \& CR\-Vs with a customer complaint of a inop, blank, or black meter display with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [APaS07152022901](/bulletins/10216881.md), 2022-08-02, Service bulletin: ELECTRICAL SYSTEM. Dealer message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2017\-2020 Civics \& CR\-Vs with a customer complaint of a inop, blank, or black meter display with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

JSON: [/v1/bulletins/10141166](/v1/bulletins/10141166)

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