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Service bulletin JTB00578NAS2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10141076
Published by NHTSA2018-06-11
Manufacturer's numberJTB00578NAS2
Manufacturer's date2018-03-20
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

NHTSA's summary

The keyless entry system lock function may not operate or operates intermittently.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Ignition

Vehicles listed
JAGUAR F-PACE2017, 2018
JAGUAR XE2017, 2018
JAGUAR XF2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SFCC_AUG2021_372021-09-03. Service bulletin. Customer States engine runs rough with MIL illuminated.
SSM730542017-08-10. Service bulletin. Issue: Customer may complain that vehicle has intermittent non-start.
SSM724862017-04-10. Service bulletin. "ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). CAUSE: THE IGNITION LIVE INPUT INTO THE VEHICLE QUALITY MODULE (VQM), MAY HAVE A POOR CONNECTION, AND/OR NO LIN CIRCUIT BETWEEN THE VQM & GWM."
SSM724862017-04-07. Service bulletin. "ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). CAUSE: THE IGNITION LIVE INPUT INTO THE VOLTAGE QUALITY MODULE (VQM), MAY HAVE A POOR CONNECTION, AND/OR NO LIN CIRCUIT BETWEEN THE VQM & GWM."
JTB00513NAS12017-03-10. Service bulletin. SITUATION: WHEN PRESSING THE ENGINE START/STOP SWITCH, THE IGNITION MAY NOT TURN ON AND THE ENGINE MAY NOT START.