Service bulletin ZH1 Updated U760
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10140600 |
| Published by NHTSA | 2018-06-11 |
| Manufacturer's number | ZH1 Updated U760 |
| Manufacturer's date | 2017-12-13 |
| NHTSA component | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER |
NHTSA's summary
Dealer Letter: December 13, 2017. Description of the covered transmissions has been corrected. In these vehicles, Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25 ? 50 mph. Although the Torque Converter is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to Torque Converter Shudder. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Labels and manuals, Transmission and driveline, Automatic transmission, Torque converter
| TOYOTA RAV4 | 2013, 2014, 2015 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| ZH1-Toyota POL17 | 2019-09-03. Service bulletin. Warranty Enhancement Bulletin: Toyota has received reports of customer concerns in which the vehicle may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25-50 mph. |
|---|---|
| T-SB-0023-15-Rev | 2018-12-17. Service bulletin. TSB: REVISION NOTICE August 31, 2017 Rev1: ? Applicability has been updated to include 2015 model year RAV4 vehicles. ? Production Change Information has been added. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2013 ? 2015 model year RAV4 vehicles may exhibit a brief shudder intermittently while driving under light loads between approximately 25 and 50 mph. The torque converter and Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic have been modified to reduce the possibility of this condition from occurring. Follow the Repair Procedure below to address this condition. |
| ZH1_Toyota POL17 | 2018-07-16. Service bulletin. Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the vehicle may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25-50 mph. |
| ZH1_Toyota POL17 | 2017-10-15. Service bulletin. Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the vehicle may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25-50 mph. |
| ZH1_Dealer Lette | 2017-10-15. Service bulletin. Dealer Letter: In these vehicles, Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25 ? 50 mph. Although the Torque Converter is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to Torque Converter Shudder. |
| ZH1_Region Lette | 2017-10-15. Service bulletin. Region Letter: In these vehicles, Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25 ? 50 mph. Although the Torque Converter is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to Torque Converter Shudder. |
| ZH1_Dealer Email | 2017-10-15. Service bulletin. Dealer Email: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related to U760E Torque Converter Shudder. In these vehicles, Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25 ? 50 mph. Although the Torque Converter is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to Torque Converter Shudder. |
| ZH1_Region Email | 2017-10-15. Service bulletin. Region Email: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related to U760E Torque Converter Shudder. In these vehicles, Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25 ? 50 mph. Although the Torque Converter is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to Torque Converter Shudder. |
| T-SB-0023-15 | 2017-08-14. Service bulletin. TSB: Some 2013 - 2014 model year RAV4 vehicles may exhibit a brief shudder intermittently while driving under light loads between approximately 25 and 50 mph. The torque converter and Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic have been modified to reduce the possibility of this condition occurring. Please follow the Repair Procedure below to address this condition. |
| T-SB-0023-15 | 2017-08-14. Service bulletin. TSB: Some 2013 - 2014 model year RAV4 vehicles may exhibit a brief shudder intermittently while driving under light loads between approximately 25 and 50 mph. The torque converter and Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic have been modified to reduce the possibility of this condition occurring. Please follow the Repair Procedure below to address this condition. |