# Service bulletin 12\-232\-18

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10140471
- Published by NHTSA: 2018\-06\-11
- Manufacturer's number: 12\-232\-18
- Manufacturer's date: 2018\-02\-06
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; SEATS

## NHTSA's summary

This bulletin announces a design change to the front seat back upholstery retaining hooks \(HOOK FLAT MAT\). The change is in response to customer concerns of discomfort coming from the center of the seat back and outside bolsters. When a hook fails, the center \(flat\) portion of the seat back drops inward from lack of support. If not repaired, with continued use, the seat back frame may break down the foam padding covering it. Eventually, the frame will likely wear through and damage the trim cover.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10140471-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10140471-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Seats

## Vehicles listed

- 2016 SUBARU CROSSTREK
- 2008 to 2016 SUBARU IMPREZA
- 2013 to 2015 SUBARU XV CROSSTREK

## Recalls for the same vehicles and component

- [2015249](/recalls/tc/2015249.md), 2015-06-04: Accessories
- [2015206](/recalls/tc/2015206.md), 2015-05-15: Accessories
- [2013063](/recalls/tc/2013063.md), 2013-02-25: Accessories
- [13V061000](/recalls/nhtsa/13V061000.md), 2013-02-25: EQUIPMENT; ELECTRICAL SYSTEM

## Other bulletins for the same vehicles and component

- [FAQ 15\-317\-24R](/bulletins/10253987.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. T16 Warranty Extension \(15\-317\-24R\) Frequently Asked Questions.
- [15\-317\-24R](/bulletins/10253971.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. In the interest of customer satisfaction, Subaru of America, Inc. \(SOA\) is extending the Data Communication Module \(DCM\) Warranty from 3 years \(36 months\) of 36,000 miles to 8 years \(96 months\) or 100,000 miles, whichever comes first.
- [15\-312\-23R](/bulletins/10252554.md), 2024-04-03, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This bulletin announces repair procedures to be used when diagnosing dark current draw \(parasitic draw\) on vehicles equipped with Gen 1 Data Control Modules.
- [15\-321\-23R](/bulletins/10252551.md), 2024-04-03, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides a repair procedure when diagnosing dark current draw on vehicles with GEN 1 Data Control Modules.
- [15\-317\-24R](/bulletins/10252448.md), 2024-04-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Subaru has extended the Data Communication Module \(DCM\) warranty from 3 years 36,000mi to 8 years or 100,000mi. In rare cases, customers may experience a dead battery as a result of the DCM continually trying to access the 3G network.
- [Subaru notice to](/bulletins/10251116.md), 2024-03-04, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This letter provides information regarding the warranty extension for the Telematics Data Communications Module \(DCM\).
- [SubaruNet Announ](/bulletins/10251114.md), 2024-03-04, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This announcement provides information in regard to the extension of the basic new car limited warranty for the Telematics Data Communication Module \(DCM\). This coverage will apply to the vehicles listed for vehicles sold or leased in the United States.
- [15\-317\-24](/bulletins/10251111.md), 2024-03-04, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Subaru of America, Inc. \(Subaru\) is extending the Data Communication Module \(DCM\) warranty from three years \(36 months or 36K miles\) to eight years \(96 months or 100K miles\), whichever comes first. This extension is in light of the rare cases of dead batteries experienced by customers.
- [15\-316\-24](/bulletins/10251108.md), 2024-03-04, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides procedures required for reprogramming the Data Communication Module \(DCM\) in Gen 1 Subaru vehicles due to sunsetting of the 3G network.
- [18\-231\-23](/bulletins/10243372.md), 2023-10-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE. This Bulletin announces additional information regarding error codes 1403\- 1407 encountered when attempting an adjustment/calibration of the EyeSight® system after body repair procedures have been performed.

JSON: [/v1/bulletins/10140471](/v1/bulletins/10140471)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2012-232-18&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10140471&vehicle=Service%20bulletin%2012-232-18)