# Service bulletin PIE0428

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10140414
- Published by NHTSA: 2018\-06\-11
- Manufacturer's number: PIE0428
- Manufacturer's date: 2017\-08\-11
- NHTSA component: STEERING: STEERING WHEEL/HANDLE BAR

## NHTSA's summary

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of the steering wheel jerks, whips or kicks back when turning.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10140414-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10140414-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering, Steering column and wheel

## Vehicles listed

- 2016 to 2017 CADILLAC ESCALADE
- 2016 CADILLAC ESCALADE ESV
- 2017 CADILLAC ESCALADE ESV
- 2017 CHEVROLET SILVERADO
- 2016 CHEVROLET SILVERADO 2500
- 2016 to 2017 CHEVROLET SUBURBAN
- 2016 to 2017 CHEVROLET TAHOE
- 2017 GMC SIERRA
- 2016 GMC SIERRA 2500
- 2016 GMC SIERRA DENALI
- 2016 to 2017 GMC YUKON
- 2016 to 2017 GMC YUKON XL

## Other bulletins for the same vehicles and component

- [PI1354F](/bulletins/10139285.md), 2018-06-04, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; SEATS. This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full size pickups and how to correct and repair.
- [PIT5452B](/bulletins/10137730.md), 2018-05-21, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; STEERING:COLUMN. This Preliminary Information communication provides information to the technician about vehicles that may have a pop, click, tick, snap, or itch type noise in the steering column or steering wheel when turning left or right during low speeds or parking maneuvers. Technician will need to inspect for mis\-routed airbag module wiring harness for contacting vibration damper plate in steering wheel, orreplace the column upper bearing inner race, spring, and seat.
- [GCUS\-9\-3977](/bulletins/10118902.md), 2017-10-15, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR. 17016 \- Special Coverage \- Certain vehicles may have a steering wheel in which the plating on the chrome trim bezel is separated from the plastic substrate. Separation of the chrome plating may create a rough edge. Dealers are to replace the steering wheel chrome trim bezel with an improved chrome trim bezel.
- [PIT5541](/bulletins/10113344.md), 2017-08-15, Service bulletin: STEERING:COLUMN. This Preliminary Information communication provides information to the technician about vehicles that have a pop, click, tick, snap, or itch type noise in the steering column when turning left or right during low speeds or parking lot maneuvers. Technician will need to inspect the upper and lower intermediate steering shafts for proper connection and fastener torque, steering column mounting bolts and nuts for proper connection and fastener torque, steering column seal, steering column shroud, turn signal switch, steering wheel, and Supplemental Inflatable Restraint coil. Technician will need to replace the steering column assembly if the root cause of the noise has not been found after performing the checks.

JSON: [/v1/bulletins/10140414](/v1/bulletins/10140414)

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