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Service bulletin PIE0428

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10140414
Published by NHTSA2018-06-11
Manufacturer's numberPIE0428
Manufacturer's date2017-08-11
NHTSA componentSTEERING: STEERING WHEEL/HANDLE BAR

NHTSA's summary

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of the steering wheel jerks, whips or kicks back when turning.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Steering column and wheel

Vehicles listed
CADILLAC ESCALADE2016, 2017
CADILLAC ESCALADE ESV2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 25002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2016, 2017
CHEVROLET TAHOE2016, 2017
GMC SIERRA2017
GMC SIERRA 25002016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2016 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2016, 2017
GMC YUKON XL2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PI1354F2018-06-04. Service bulletin. This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full size pickups and how to correct and repair.
PIT5452B2018-05-21. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have a pop, click, tick, snap, or itch type noise in the steering column or steering wheel when turning left or right during low speeds or parking maneuvers. Technician will need to inspect for mis-routed airbag module wiring harness for contacting vibration damper plate in steering wheel, orreplace the column upper bearing inner race, spring, and seat.
GCUS-9-39772017-10-15. Service bulletin. 17016 - Special Coverage - Certain vehicles may have a steering wheel in which the plating on the chrome trim bezel is separated from the plastic substrate. Separation of the chrome plating may create a rough edge. Dealers are to replace the steering wheel chrome trim bezel with an improved chrome trim bezel.
PIT55412017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have a pop, click, tick, snap, or itch type noise in the steering column when turning left or right during low speeds or parking lot maneuvers. Technician will need to inspect the upper and lower intermediate steering shafts for proper connection and fastener torque, steering column mounting bolts and nuts for proper connection and fastener torque, steering column seal, steering column shroud, turn signal switch, steering wheel, and Supplemental Inflatable Restraint coil. Technician will need to replace the steering column assembly if the root cause of the noise has not been found after performing the checks.