WenmarOpen by Wenmar Pro

Service bulletin SSM 47002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10140316
Published by NHTSA2018-06-11
Manufacturer's numberSSM 47002
Manufacturer's date2018-01-10
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

Some 2011-2017 Fiesta vehicles may exhibit various concerns following IPC replacement including odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If Programmable Module Installation (PMI) has been performed on the replacement IPC, disconnect the IPC, start a new Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) session and perform a PMI on the IPC. Do not reconnect the IPC until after the IDS or FJDS states it is unable to communicate with the IPC, then allow the PMI process to complete. This will automatically load the correct configuration and address any related DTCs or symptoms.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Trouble codes named

U2101

Vehicles listed
FORD FIESTA2011, 2012, 2013, 2014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM-458542016-08-31. Service bulletin. DIAGNOSTIC TROUBLE CODE (DTC) P081C UNABLE TO CLEAR
ASI-451342015-09-23. Service bulletin. FORD: SOME VEHICLES EXPERIENCE INCORRECT DISPLAYS OF ENGLISH OR METRIC UNITS ODOMETER AND NEED INSTRUMENT PANEL CLUSTER (IPC) RECONFIGURED AND REPLACED. MODEL 2011-15 FIESTA. *PE