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Service bulletin 68030378A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10140200
Published by NHTSA2018-06-11
Manufacturer's number68030378A
Manufacturer's date2016-08-10
NHTSA componentLATCHES/LOCKS/LINKAGES:DOORS:LATCH

NHTSA's summary

Latch Sliding Door For RT ONLY: Sliding Door Latch Prior to replacing these parts for an intermittent issue or complaint of the Sliding Door does not power open or close, please inspect the Sliding Door Actuator Module and latch for fretting and oxidation corrosion at connections prior to replacing any parts.~ If concerns are found with the Module, then replace the Sliding Door Actuator Module. Otherwise replace the Sliding Door Latch. Refer to STAR parts for specific Sliding Door Actuator Module or Sliding Door Latch part number.~

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks, Door latch

Vehicles listed
CHRYSLER TOWN AND COUNTRY2016
CHRYSLER TOWN AND COUNTRY2017
DODGE CARAVAN2016 to 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
68030378A2022-12-19. Service bulletin. Latch Sliding Door For RT ONLY: Sliding Door Latch Prior to replacing these parts for an intermittent issue or complaint of the Sliding Door does not power open or close, please inspect the Sliding Door Actuator Module and latch for fretting and oxidation corrosion at connections prior to replacing any parts.~ If concerns are found with the Module, then replace the Sliding Door Actuator Module. Otherwise replace the Sliding Door Latch. Refer to STAR parts for specific Sliding Door Actuator Module or Sliding Door Latch part number.~
68030378A2022-09-19. Service bulletin. Latch Sliding Door For RT ONLY: Sliding Door Latch Prior to replacing these parts for an intermittent issue or complaint of the Sliding Door does not power open or close, please inspect the Sliding Door Actuator Module and latch for fretting and oxidation corrosion at connections prior to replacing any parts.~ If concerns are found with the Module, then replace the Sliding Door Actuator Module. Otherwise replace the Sliding Door Latch. Refer to STAR parts for specific Sliding Door Actuator Module or Sliding Door Latch part number.~