# Service bulletin D\-16\-28 Rev. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10140011
- Published by NHTSA: 2018\-06\-11
- Manufacturer's number: D\-16\-28 Rev. A
- Manufacturer's date: 2017\-03\-01
- NHTSA component: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

## NHTSA's summary

DAPAP Requirements \- Addition of Exterior Mirrors \(Rev. A\)

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10140011-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10140011-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Glass, wipers and mirrors, Mirrors

## Vehicles listed

- CHRYSLER CHRYSLER
- DODGE DODGE
- 2010 to 2012 DODGE RAM 1500
- 2010 to 2012 DODGE RAM 2500
- 2010 to 2012 DODGE RAM 3500
- 2011 to 2012 DODGE RAM 4500
- 2011 to 2012 DODGE RAM 5500
- FIAT FIAT
- JEEP JEEP
- 2009 RAM 1500
- 2013 to 2019 RAM 1500
- 2009 RAM 2500
- 2013 to 2018 RAM 2500
- 2007 to 2009 RAM 3500
- 2013 to 2018 RAM 3500
- 2008 to 2009 RAM 4500
- 2013 to 2018 RAM 4500
- 2008 to 2009 RAM 5500
- 2013 to 2018 RAM 5500
- 2013 to 2016 RAM C/V TRADESMAN
- 2014 to 2018 RAM PROMASTER
- 2015 RAM PROMASTER 2500
- 2016 RAM PROMASTER 3500
- 2015 to 2018 RAM PROMASTER CITY
- 2010 RAM redundant 4500
- 2010 RAM redundant 5500

## Other bulletins for the same vehicles and component

- [9100142](/bulletins/10236969.md), 2023-05-30, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES. Mirror
- [0809714](/bulletins/10231979.md), 2023-02-21, Service bulletin: VISIBILITY; VISIBILITY:REARVIEW MIRRORS/DEVICES. Mirror Tilt In Reverse Feature Is Not Functioning Correctly
- [9003180](/bulletins/10229875.md), 2023-01-17, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES; VISIBILITY. Part Description: Mirror, Outside Rearview Issue Description: Prior to replacing this part for being loose at the head or pivot, perform the following reset procedure. Using the mirror?s push button on the driver switch panel power fold close and open mirror. If the loose condition exists after performing the reset procedure three times, then replace the mirror as required to fix the vehicle. Inform customer that the intended use of the power fold mirrors is by pushing the button to fold and unfold the mirrors. Please educate the customer of the proper operation of the power folding mirrors.
- [S2223000070](/bulletins/10226009.md), 2022-11-07, Service bulletin: VISIBILITY; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. Exterior Mirror Lamp Service
- [9004017](/bulletins/10220835.md), 2022-09-26, Service bulletin: BACK OVER PREVENTION; VISIBILITY:REARVIEW MIRRORS/DEVICES. CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS\- Low\-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
- [S1623000028RevE](/bulletins/10219960.md), 2022-09-15, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- [9003216](/bulletins/10217508.md), 2022-08-08, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; VISIBILITY. Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.\~ Note: 1\- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.\~ 2\- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.\~ 3\- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles \(bottom pushes\) to re\-sync the mirrors together.
- [S2123000076](/bulletins/10204326.md), 2021-12-13, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. Both Exterior Mirrors Not Power Folding
- [S2008000090](/bulletins/10177498.md), 2020-07-27, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. The Passenger Exterior Mirror Does Not Auto Dim
- [9004074](/bulletins/10162465.md), 2019-07-15, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; VISIBILITY. MIRROR, Outside Rearview \- w/ Memory If the outside rearview mirror is being replaced for concern of "Mirrors tilt in reverse but do not return to the pre\-set position after shifting from reverse". Please turn OFF the mirror tilt feature in the radio screen. Do NOT replace the mirror as it will not correct the issue. A software update is expected in the near future to address this issue.

JSON: [/v1/bulletins/10140011](/v1/bulletins/10140011)

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