# Service bulletin 30865

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10140004
- Published by NHTSA: 2018\-06\-11
- Manufacturer's number: 30865
- Manufacturer's date: 2017\-03\-17
- NHTSA component: LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK; STRUCTURE:BODY:HATCHBACK/LIFTGATE

## NHTSA's summary

04589131AG, 04589243AG \- Inspect and Return: Liftgate \- Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10140004-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10140004-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Latches and locks

## Vehicles listed

- CHRYSLER CHRYSLER
- DODGE DODGE
- 2010 to 2012 DODGE RAM 1500
- 2010 to 2012 DODGE RAM 2500
- 2010 to 2012 DODGE RAM 3500
- 2011 to 2012 DODGE RAM 4500
- 2011 to 2012 DODGE RAM 5500
- FIAT FIAT
- JEEP JEEP
- 2009 RAM 1500
- 2013 to 2019 RAM 1500
- 2009 RAM 2500
- 2013 to 2018 RAM 2500
- 2007 to 2009 RAM 3500
- 2013 to 2018 RAM 3500
- 2008 to 2009 RAM 4500
- 2013 to 2018 RAM 4500
- 2008 to 2009 RAM 5500
- 2013 to 2018 RAM 5500
- 2013 to 2016 RAM C/V TRADESMAN
- 2014 to 2018 RAM PROMASTER
- 2015 RAM PROMASTER 2500
- 2016 RAM PROMASTER 3500
- 2015 to 2018 RAM PROMASTER CITY
- 2010 RAM redundant 4500
- 2010 RAM redundant 5500

## Recalls for the same vehicles and component

- [2022699](/recalls/tc/2022699.md), 2022-12-08: Structure
- [22V904000](/recalls/nhtsa/22V904000.md), 2022-12-08: STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
- [2019441](/recalls/tc/2019441.md), 2019-08-30: Structure
- [2019221](/recalls/tc/2019221.md), 2019-05-10: Structure
- [19V347000](/recalls/nhtsa/19V347000.md), 2019-05-09: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- [2018398](/recalls/tc/2018398.md), 2018-07-31: Structure
- [18V486000](/recalls/nhtsa/18V486000.md), 2018-07-27: STRUCTURE:BODY:TAILGATE; LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- [13V288000](/recalls/nhtsa/13V288000.md), 2013-07-02: STRUCTURE

## Other bulletins for the same vehicles and component

- [S2608000033](/bulletins/11035198.md), 2026-07-23, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park
- [113069](/bulletins/11034910.md), 2026-07-08, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. SWITCH – HEADLAMP
- [113070](/bulletins/11034909.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. SWITCH – HEADLAMP
- [S2208000045 REV.D](/bulletins/11034385.md), 2026-07-02, Service bulletin: STRUCTURE:BODY. Backup Camera Poor Image Quality Inspection
- [S1623000028 Rev. K](/bulletins/11033975.md), 2026-06-18, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [23\-007\-26 REV. A](/bulletins/11033948.md), 2026-06-18, Service bulletin: STRUCTURE:BODY. Instrument Panel Delamination Customers may comment on the following: ● Wrinkles or bubbles in the instrument panel cover Fig. 1. This bulletin involves inspecting and possibly replacing the instrument panel cover.
- [S1623000028 REV.J](/bulletins/11033897.md), 2026-06-16, Service bulletin: STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [9100831](/bulletins/11033889.md), 2026-06-16, Service bulletin: STRUCTURE:BODY. For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet \(06102165AA, 06511062AA\) per TCR \# 402632, CN 80403\-T18
- [112634](/bulletins/11033884.md), 2026-06-16, Service bulletin: STRUCTURE:BODY. HANDLE \- DOOR PULL and PANEL \- FRONT DOOR TRIM
- [112633](/bulletins/11033883.md), 2026-06-16, Service bulletin: STRUCTURE:BODY. HANDLE \- DOOR PULL and PANEL \- FRONT DOOR TRIM

JSON: [/v1/bulletins/10140004](/v1/bulletins/10140004)

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