# Service bulletin 68234120A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10139954
- Published by NHTSA: 2018\-06\-11
- Manufacturer's number: 68234120A
- Manufacturer's date: 2016\-04\-20
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: \- Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.\~ Issue 2; Radio inoperative, no power, display no power or screen is blank.\~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display \(ICS\), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.\~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell \(248\) 736\-1267 or Dave Clemons at cell \(248\) 520\-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10139954-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10139954-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2014 to 2016 CHRYSLER 300
- 2014 to 2016 DODGE CHARGER
- 2014 to 2016 DODGE JOURNEY

## Recalls for the same vehicles and component

- [18V332000](/recalls/nhtsa/18V332000.md), 2018-05-17: ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [18\-088\-16](/bulletins/10217741.md), 2022-08-15, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module \(PCM\) with the latest available software. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following DTCs have been set: · \*\*P0335 \- Crankshaft Position Sensor Circuit. · P2610 \- PCM Internal Engine Off Timer Performance. · P0456 \- EVAP System Small Leak \(Sales Code ERB\).\*\* · U0140 \- Lost Communication With Body Control Module \- \(BCM\) \(VF, LD, LX vehicles only\). · P0606 \- Internal Control Processor.
- [18\-069\-15](/bulletins/10216145.md), 2022-07-25, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Flash: 3.6L Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module \(PCM\) with new software. A small number of customers may experience the following symptom or conditions or a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code: ? Garage shift engagements into D may be harsh at times after shutdowns of 10\-30 minute duration. ? Harsh upshifts generated by backing out of the accelerator pedal. ? Harsh shifts can be felt after acceleration/deceleration driving maneuvers from a stop. ? P0606 \- Internal Control Processor. ? Accuracy improvements for the Automatic Oil Change Indicator \(AOCI\) system.
- [1803316](/bulletins/10215148.md), 2022-07-05, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. Diagnostic And System Improvements.
- [1803115 REV A](/bulletins/10215145.md), 2022-07-05, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Powertrain System Improvements/Enhancements.
- [18\-020\-16REV](/bulletins/10194276.md), 2021-05-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Powertrain diagnostic and system improvements.
- [V86 Rev. 1](/bulletins/10177514.md), 2020-07-27, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. Emissions Recall V86 Catalytic Converter Efficiency
- [W10](/bulletins/10175112.md), 2020-05-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Customer Satisfaction Notification W10 HVAC Software
- [24\-012\-19](/bulletins/10168449.md), 2019-12-02, Service bulletin: EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:SOFTWARE. Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning \(HVAC\)Module with new software. Customers may experience one of the following:Unpleasant odor in the vehicle after driving from highway speed limits back downto city speed limits. The left temperature door is inoperable\(2014\-2018 Vehicles Only\). Updating the HVAC software will correct these conditions.
- [08\-114\-15 REV A](/bulletins/10159965.md), 2019-05-20, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu \(FF BEV only\). ? Korean language was not supported \(APAC \- Korea only\). Enhancement: ? Removing the charging schedule from showing in the setting menu \(FF BEV only\). ? Adding Korean language support \(APAC \- Korea only\).
- [18\-069\-15 REV A](/bulletins/10159954.md), 2019-05-20, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM:SOFTWARE. Flash: 3.6L Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module \(PCM\) with new software. A small number of customers may experience the following symptom or conditions or a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code: ? U0140 \- Lost Communication With Body Control Module \(BCM\). ? Garage shift engagements into D may be harsh at times after shutdowns of 10\-30 minute duration. ? Harsh upshifts generated by backing out of the accelerator pedal. ? Harsh shifts can be felt after acceleration/deceleration driving maneuvers from a stop. ? P0606 \- Internal Control Processor. ? Accuracy improvements for the Automatic Oil Change Indicator \(AOCI\) system.

JSON: [/v1/bulletins/10139954](/v1/bulletins/10139954)

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