Service bulletin 08-104-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10139869
Published by NHTSA	2018-06-11
Manufacturer's number	08-104-14
Manufacturer's date	2014-11-27
NHTSA component	ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

RA2 And RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may have experience one or more of the following: Backup camera screen may have static lines and/or shutters. The backup display may flash the previous image before displaying the current image. Can't cancel compass calibration. When in compass calibration and the browse/enter button is pressed, Compass Calibration Failed will be displayed. Incorrect blind spot chime.After the audio was muted, audio doesn't resume using Voice Recognition (VR). Information from disconnected USB flash drive is still displayed on the radio. VR session may not cancel using steering wheel switches.Back button on Integrate Center Stack (ICS) may not work at times. AM/FM is still audible when USB flash drive is plugged in. Radio screen may be black when powered up. When using steering wheel controls, the radio presets with start at preset 2 instead of preset 1. Unintentionally changing AM/FM stations when trying to scroll up or down a song list. This happens when a USB or Phone is plugged into the USB port.Improvements: iPhone functionality improvement to play music after ending calls. When SD card is used, phone lists will be properly displayed. New feature will not allow changes to settings in accessory mode.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
DODGE CHALLENGER	2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V332000	2018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
V86 Rev. 1	2020-07-27. Service bulletin. Emissions Recall V86 Catalytic Converter Efficiency
08-095-15	2018-12-17. Service bulletin. RA2 And RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may have experience one or more of the following: ? Radio Display may freeze or go blank. ? Display shows multiple USB media song titles in the browse menu. ? Backup camera screen may have static lines and/or shutters. ? The backup display may flash the previous image before displaying the current image. ? Can?t cancel compass calibration. ? When in compass calibration and the browse/enter button is pressed, Compass Calibration Failed will be displayed. ? Incorrect blind spot chime. ? After the audio was muted, audio doesn?t resume using Voice Recognition (VR). ? Information from disconnected USB flash drive is still displayed on the radio. ? VR session may not cancel using steering wheel switches. ? Back button on Integrate Center Stack (ICS) may not work at times. ? AM/FM is still audible when USB flash drive is plugged in. ? Radio screen may be black when powered up. ? When using steering wheel controls, the radio presets with start at preset 2 instead of preset 1. ? Unintentionally changing AM/FM stations when trying to scroll up or down a song list. This happens when a USB or Phone is plugged into the USB port. Improvements: ? iPhone functionality improvement to play music after ending calls. ? When SD card is used, phone lists will be properly displayed. ? New feature will not allow changes to settings in accessory mode.
08-083-15	2018-11-19. Service bulletin. Flash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier (AMP) with the latest available software. The customer may describe when changing the radio tone settings (Bass, Mid, Treble) the volume levels may be erratic. Depending where the volume is set, the volume changes maybe very loud or very little. Example: Volume set to 8 and making adjustments to the tone settings, the volume can increase by 15 db. Volume set to 25 and making adjustments to the tone settings, there maybe no volume changes.
08-079-14 REV. C	2018-06-11. Service bulletin. RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only) The Radio may switch from SiriusXM to an AM station by itself Uconnect registration always present, can not remove Uconnect account Teleprompter does not appear when pressing the Voice Recognition (VR) button VR operation cancels while in media mode Radio may display previous cameras image before displaying the current image Navigation lost vehicle position, during route calculation Navigation displays are missing after vehicle heading changes Navigation giving incorrect guidance to exit the highway FM audio may switch to AM after ignition cycle Text messages appear as sender?s phone number not their name. VR phone button may not work at times Audio muted after AUX device is disconnected VR, ? Listen? to text, will only play 1st message Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only) SirusXM station information does not update. Speed adjusted volume, may not work AM or FM seek or tuner soft keys may be missing Display screen show ambient temperature as ?- - ? not normal values.Improvements: High Definition (HD) radio buffering. Spanish translation. Radio station, scroll feature. Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). Making assist calls. App functionality and screen displays. Displays correct media, song titles and tracks. Travel Link, Points Of Interest (POI), displaying movies and favorites. Incoming calls, audio enhancements (LA, LD and LX Only). Audio for strong AM stations. VR performance. Settings can only be changed in run mode, not ACC.
08-019-17 REV. A	2018-06-04. Service bulletin. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display cameras previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as senders phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR Listen to text will only play 1st message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing.
08-028-17 REV. B	2017-11-03. Service bulletin. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
08-072-16	2017-11-03. Service bulletin. RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and if required, updating the radio software.A small number of customers may experience one or more of the following: · Blind Spot module beep or chime sound may be heard continuously (KL Only). · Radio may keep the CAN bus network awake, causing a battery drain. · Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature.· Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). · Teleprompter does not appear when pressing the VR button.· VR operation cancels while in media mode. · Radio may display camera?s previous image before displaying the current image. · Navigation lost vehicle position during route calculation. · Navigation displays are missing after vehicle heading changes. · Navigation giving incorrect guidance to exit the highway. · FM audio may switch to AM after ignition cycle. · Text messages appear as sender?s phone number not their name. · VR phone button may not work at times. · Audio muted after AUX device is disconnected. · VR ?Listen? to text will only play 1st message. · Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). · Speed adjusted volume may not work.· AM/FM seek or tuner soft keys may be missing.· Display screen shows ambient temperature as ?- - ? not normal values. Improvements:· User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect.Improvements:· User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect.· HVAC temperature out of sync with radio display (KL Only).** · Spanish translation. · Radio station, scroll feature. · Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). · Displays correct media, song titles and tracks. · Incoming calls, audio enhance
21-019-16	2016-09-14. Service bulletin. "FLASH: TRANSMISSION SHIFT AND DRIVABILITY ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE (TCM) WITH THE LATEST AVAILABLE SOFTWARE. A SMALL NUMBER OF CUSTOMERS MAY EXPERIENCE AN ERRONEOUS MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION, THE TECHNICIAN MAY FIND A DIAGNOSTIC TROUBLE CODE (DTC) STORED IN THE TCM MEMORY. 3.6L ENGINE (SALES CODE ERB) WITH 845RE TRANSMISSION (SALES CODE DFL): · IMPROVED SHIFT QUALITY. · P1DCD - TCM MONITORING PROCESSOR PERFORMANCE MULTIPLE CLUTCHES LOCKED UP. · P1B13 - PARK-BY-WIRE UNINTENDED OUT OF PARK POSITION. · P0734 - GEAR 4 SHIFT INCORRECT RATIO. 3.6L ENGINE (SALES CODE ERB) WITH 8HP45 TRANSMISSION (SALES CODE DFG): · IMPROVED SHIFT QUALITY. · HARSH 2-1 DOWNSHIFT OR BUMP AT LOW SPEEDS. · P0734 - GEAR 4 SHIFT INCORRECT RATIO. 3.0L ENGINE (SALES CODE EHD) WITH 845RE TRANSMISSION (SALES CODE DFL): · IMPROVED SHIFT QUALITY. · P1DCD - TCM MONITORING PROCESSOR PERFORMANCE MULTIPLE CLUTCHES LOCKED UP. · P1B13 - PARK-BY-WIRE UNINTENDED OUT OF PARK POSITION."
18-070-16	2016-09-14. Service bulletin. "FLASH: DIAGNOSTIC AND SYSTEM IMPROVEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH UPDATED SOFTWARE. CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION THE TECHNICIAN MAY FIND THE FOLLOWING (DTCS) SET IN THE PCM MEMORY: · P0456 - EVAP SYSTEM SMALL LEAK. · P0335 - CRANKSHAFT POSITION SENSOR CIRCUIT. · P2610 - PCM INTERNAL ENGINE OFF TIMER PERFORMANCE. · U0140 - LOST COMMUNICATION WITH BODY CONTROL MODULE. ATTEMPTING TO CLEAR THE DTC WILL BE UNSUCCESSFUL. · P0300 - MULTIPLE CYLINDER MISFIRE. · P0573 - BRAKE SWITCH 1 STUCK OFF."
18-047-16	2016-07-14. Service bulletin. This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) and Transmission Control Module (TCM) with new software.