# Service bulletin 08\-097\-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10139832
- Published by NHTSA: 2018\-06\-11
- Manufacturer's number: 08\-097\-14
- Manufacturer's date: 2014\-11\-13
- NHTSA component: VISIBILITY:REARVIEW MIRRORS/DEVICES

## NHTSA's summary

Mirror Tilt In Reverse Feature Is Not Functioning Correctly This bulletin involves reconfiguring the vehicle for proper mirror tilt in reverse operation. The customer may describe one mirror tilting in reverse and the other mirror not tilting and/or the customer may describe not being able to turn the tilt in reverse feature on/off.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10139832-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10139832-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Glass, wipers and mirrors, Mirrors

## Vehicles listed

- 2013 to 2014 RAM 1500
- 2013 to 2014 RAM 2500
- 2013 to 2014 RAM 3500
- 2013 to 2014 RAM 4500
- 2013 to 2014 RAM 5500

## Other bulletins for the same vehicles and component

- [0809714](/bulletins/10231979.md), 2023-02-21, Service bulletin: VISIBILITY; VISIBILITY:REARVIEW MIRRORS/DEVICES. Mirror Tilt In Reverse Feature Is Not Functioning Correctly
- [S1623000028RevE](/bulletins/10219960.md), 2022-09-15, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- [9003216](/bulletins/10217508.md), 2022-08-08, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; VISIBILITY. Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.\~ Note: 1\- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.\~ 2\- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.\~ 3\- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles \(bottom pushes\) to re\-sync the mirrors together.
- [D\-16\-28 Rev. A](/bulletins/10140011.md), 2018-06-11, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. DAPAP Requirements \- Addition of Exterior Mirrors \(Rev. A\)
- [9003216](/bulletins/10139976.md), 2018-06-11, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES. Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.\~ Note: 1\- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.\~ 2\- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.\~ 3\- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles \(bottom pushes\) to re\-sync the mirrors together.
- [5RR541XRA](/bulletins/10139930.md), 2018-06-11, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES. Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full forward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.\~ Note: 1\- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.\~ 2\- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.\~ 3\- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles \(bottom pushes\) to re\-sync the mirrors together.
- [68302824A$](/bulletins/10139827.md), 2018-06-11, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES. Auxiliary Lamp, Outside Mirror The Auxiliary Lamp \(Puddle Lamp\) in the outside rearview mirror has been revised. Ensure it visually matches the Puddle Light on the opposite mirror. If not, both sides will need to be replaced
- [08\-091\-13](/bulletins/10062921.md), 2016-04-26, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
- [SB\-08\-006\-14](/bulletins/10055428.md), 2014-05-21, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. DODGE: WHEN TRYING TO ADJUST MIRRORS TO HORIZONTAL/VERTICAL POSITION, ON SOME TRUCKS, WOULD MOVE BACKWARDS TO SWITCH INPUT, WHEN USING IN TRAILER TOW POSITION. MODEL 2014 RAM PU \(2300, 2500\). \*PE

JSON: [/v1/bulletins/10139832](/v1/bulletins/10139832)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2008-097-14&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10139832&vehicle=Service%20bulletin%2008-097-14)