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Service bulletin 24-007-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10139731
Published by NHTSA2018-06-11
Manufacturer's number24-007-14
Manufacturer's date2014-09-11
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT

NHTSA's summary

Flash: Rear Defrost/Heated Mirror LED on HVAC Control Head Does Not Illuminate This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Customers may complain that the rear defrost/heated mirror LED indicator on the HVAC controller does not illuminate when the button is depressed.Updating the HVAC software will correct this condition.This issue typically occurs after performing the Proxi Configuration routine in the wiTECH Diagnostic application. Updating the HVAC software will prevent this issue from occurring again in the future.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
RAM PROMASTER2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.