# Service bulletin 08\-037\-14 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10139711
- Published by NHTSA: 2018\-06\-11
- Manufacturer's number: 08\-037\-14 REV. A
- Manufacturer's date: 2014\-08\-29
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT

## NHTSA's summary

Flash: RB4 Radio Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: Radio display screen shows ?Test Mode?. Navigation screen locks up or display will be blank. Navigation feature lockout disable \(International Only\). Navigation system resets intermittently. Translation improvements/corrections. System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. Radio system improvements during remote start operation. Unable to adjust radio volume using steering wheel switch intermittently. Second screen is blank when using split screen function. The symbol of the car on the map will move erratic, Jerks, Jumps or Backwards. The indication of the highlighted path may be missing at times. Unable to add contacts to the favorite list. Unable to dial the phone from the radio, while still able to dial from the phone. Unable to delete a cell phone number from the favorite list. More space available for phone book entries. Blackberry support for playing songs. Reduce ticking noise during CD/USB pause and VR is silent between prompts. VR unable to transition from Non\-navigation to navigation mode. iPod screen is displayed with navigation screen. Asian language translation added. Highlighted preset continues blinking. Takes more than one button press to select preset \#10. Unable to adjust volume from steering wheel switches. Clock adjust pop up message displayed in English rather than current language. Can not connect to the phone after it has been disconnect. Teleprompter screen shows incomplete text. Some functionality for traffic \& weather jump button. After changing a language and then selecting CDDA ?of? is displayed as a tracking number. In ?Set Date Year? only 3 digits are displayed. Split map view will not cancel. Map screen turns black when driving. When in Italian, the destination arrives.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10139711-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10139711-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2013 CHRYSLER 300
- 2013 DODGE CHARGER
- 2013 DODGE JOURNEY

## Recalls for the same vehicles and component

- [2017341](/recalls/tc/2017341.md), 2017-07-10: Electrical
- [17V435000](/recalls/nhtsa/17V435000.md), 2017-07-10: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- [16V739000](/recalls/nhtsa/16V739000.md), 2016-10-13: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- [2016500](/recalls/tc/2016500.md), 2016-10-12: Electrical
- [2016039](/recalls/tc/2016039.md), 2016-01-27: Accessories
- [2014446](/recalls/tc/2014446.md), 2014-10-09: Electrical
- [14V634000](/recalls/nhtsa/14V634000.md), 2014-10-08: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

## Other bulletins for the same vehicles and component

- [106241](/bulletins/11021585.md), 2025-08-06, Service bulletin: ELECTRICAL SYSTEM. LAMP \- DOME
- [104974](/bulletins/11019776.md), 2025-06-26, Service bulletin: ELECTRICAL SYSTEM. LAMP \- DOME
- [103774](/bulletins/11017451.md), 2025-05-01, Service bulletin: ELECTRICAL SYSTEM. LAMP \- DOME
- [9100229](/bulletins/10248517.md), 2024-01-08, Service bulletin: EQUIPMENT. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [9100226](/bulletins/10248509.md), 2024-01-08, Service bulletin: ELECTRICAL SYSTEM. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- [9100226](/bulletins/10244348.md), 2023-10-30, Service bulletin: ELECTRICAL SYSTEM:WIRING. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [0815223](/bulletins/10241118.md), 2023-08-21, Service bulletin: ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE. Fuel Pump Connector Replacement The technician may experience a crank/no start after the fuel pump module was replaced. This bulletin involves replacing the fuel pump connector harness \(pigtail\) when replacing the fuel pump module.

JSON: [/v1/bulletins/10139711](/v1/bulletins/10139711)

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