# Service bulletin 08\-069\-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10139704
- Published by NHTSA: 2018\-06\-11
- Manufacturer's number: 08\-069\-14
- Manufacturer's date: 2014\-08\-21
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

UConnect Hands Free Module Fails To Respond Due To Module Lock Up This bulletin involves replacing the Hands Free Module \(HFM\) if required. The HFM fails to operate causing the UConnect Hands Free Communications system to not respond when system activation is attempted by the customer. Further diagnosis may reveal that when the wiTECH® scan tool is used to read Diagnostic Trouble Codes \(DTCs\) the tool indicates that the module is not responding. Other modules on the bus may display loss of communication with the HFM. If the Hands Free Communication system is unresponsive then the HFM may require electronic reset.To perform a electronic reset, turn off the vehicle and pull the Ignition Off Drain \(IOD\) fuse. Wait a few minutes before reinstalling the IOD fuse and checking if the HFM is communicating. If the HFM still will not communicate, then normal No Response diagnostic should be performed. If the HFM is working properly, the module should be replaced to prevent this condition from happening again.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10139704-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10139704-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2005 to 2006 CHRYSLER 300
- 2006 CHRYSLER PT CRUISER
- 2005 to 2006 DODGE DAKOTA
- 2005 to 2006 DODGE DURANGO
- 2006 DODGE RAM 1500
- 2006 DODGE RAM 2500
- 2006 DODGE RAM 3500
- 2006 JEEP COMMANDER
- 2005 to 2006 JEEP GRAND CHEROKEE

## Recalls for the same vehicles and component

- [14V795000](/recalls/nhtsa/14V795000.md), 2014-12-16: ELECTRICAL SYSTEM:IGNITION:SWITCH
- [2014312](/recalls/tc/2014312.md), 2014-07-23: Electrical
- [14V438000](/recalls/nhtsa/14V438000.md), 2014-07-21: ELECTRICAL SYSTEM:IGNITION:SWITCH
- [13V175000](/recalls/nhtsa/13V175000.md), 2013-05-07: ELECTRICAL SYSTEM; POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\)
- [2009081](/recalls/tc/2009081.md), 2009-03-11: Electrical
- [07V092000](/recalls/nhtsa/07V092000.md), 2007-03-09: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [2007058](/recalls/tc/2007058.md), 2007-03-07: Electrical
- [2006037](/recalls/tc/2006037.md), 2006-02-10: Electrical
- [04V334000](/recalls/nhtsa/04V334000.md), 2004-07-09: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
- [2004226](/recalls/tc/2004226.md), 2004-07-07: Electrical

## Other bulletins for the same vehicles and component

- [103774](/bulletins/11017451.md), 2025-05-01, Service bulletin: ELECTRICAL SYSTEM. LAMP \- DOME
- [S2208000136](/bulletins/10230298.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM. Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module \(WCM\)
- [9004275](/bulletins/10229256.md), 2023-01-09, Service bulletin: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- [P73](/bulletins/10229213.md), 2023-01-09, Service bulletin: AIR BAGS; ELECTRICAL SYSTEM. Customer Satisfaction Notification P73 Reprogram Final Drive Control Module The Final Drive Control Module \(FDCM\) software on about 295,600 of the above vehicles may cause the ?Service 4WD? light to come on and an inability to switch 4WD mode when trying to shift out of the current selected mode. The Final Drive Control Module \(FDCM\) must be reprogrammed with new software.
- [05183348A](/bulletins/10228093.md), 2022-12-19, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the immobilizer blade key \(no integrated FOB\) P/N 05018689AA can be offered to the customer as an alternative option. For any details please contact FCA Engineering: Cell \(248\) 408\-9068 Boris Prishkolnik
- [S2208000136](/bulletins/10223762.md), 2022-10-17, Service bulletin: ELECTRICAL SYSTEM. Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module \(WCM\)
- [9003483](/bulletins/10223710.md), 2022-10-17, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; VISIBILITY. Exterior Mirror The latest version of these exterior mirrors have had their glass removed to be serviced separatly. To install, connect the electrial connector \(if equipped\) and snap the glass onto the mirror housing.
- [9004275](/bulletins/10221686.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- [18\-042\-14](/bulletins/10217728.md), 2022-08-15, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; POWER TRAIN. Generic Powertrain Control Module \(PCM\) Procedure This bulletin involves programming a generic PCM with software.
- [21\-022\-14 REV. A](/bulletins/10217727.md), 2022-08-15, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN; EQUIPMENT. 4WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules \(FDCM\) Memory This bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated. Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules \(FDCM\) Memory

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