# Service bulletin STAR News No. 85

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10139680
- Published by NHTSA: 2018\-06\-11
- Manufacturer's number: STAR News No. 85
- Manufacturer's date: 2014\-08\-01
- NHTSA component: EQUIPMENT

## NHTSA's summary

STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged \> 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10139680-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10139680-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- CHRYSLER CHRYSLER
- DODGE DODGE
- 2010 to 2012 DODGE RAM 1500
- 2010 to 2012 DODGE RAM 2500
- 2010 to 2012 DODGE RAM 3500
- 2011 to 2012 DODGE RAM 4500
- 2011 to 2012 DODGE RAM 5500
- FIAT FIAT
- JEEP JEEP
- 2009 RAM 1500
- 2013 to 2019 RAM 1500
- 2009 RAM 2500
- 2013 to 2018 RAM 2500
- 2007 to 2009 RAM 3500
- 2013 to 2018 RAM 3500
- 2008 to 2009 RAM 4500
- 2013 to 2018 RAM 4500
- 2008 to 2009 RAM 5500
- 2013 to 2018 RAM 5500
- 2013 to 2016 RAM C/V TRADESMAN
- 2014 to 2018 RAM PROMASTER
- 2015 RAM PROMASTER 2500
- 2016 RAM PROMASTER 3500
- 2015 to 2018 RAM PROMASTER CITY
- 2010 RAM redundant 4500
- 2010 RAM redundant 5500

## Recalls for the same vehicles and component

- [2018230](/recalls/tc/2018230.md), 2018-05-03: Accessories
- [18V129000](/recalls/nhtsa/18V129000.md), 2018-02-22: EQUIPMENT:OTHER:LABELS
- [2017663](/recalls/tc/2017663.md), 2017-12-22: Accessories
- [17V824000](/recalls/nhtsa/17V824000.md), 2017-12-21: EQUIPMENT
- [17V601000](/recalls/nhtsa/17V601000.md), 2017-09-26: EQUIPMENT:OTHER:LABELS
- [2016214](/recalls/tc/2016214.md), 2016-05-12: Accessories
- [2015476](/recalls/tc/2015476.md), 2015-10-16: Accessories
- [15V461000](/recalls/nhtsa/15V461000.md), 2015-07-23: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- [14V100000](/recalls/nhtsa/14V100000.md), 2014-03-04: EQUIPMENT:OTHER:LABELS
- [12V192000](/recalls/nhtsa/12V192000.md), 2012-05-02: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [S248A000001](/bulletins/10251785.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- [S1923000044](/bulletins/10248554.md), 2024-01-08, Service bulletin: STRUCTURE; EQUIPMENT. Dust Intrusion Or Air Leak Into Cab
- [9100229](/bulletins/10248517.md), 2024-01-08, Service bulletin: EQUIPMENT. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [Recall06A](/bulletins/10244433.md), 2023-10-30, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; EQUIPMENT:OTHER:LABELS. Emissions Recall 06A \- Vehicle Emission Control Information Label
- [93446](/bulletins/10244428.md), 2023-10-30, Service bulletin: EXTERIOR LIGHTING; EQUIPMENT. FCA Caribbean Warranty Bulletin ID\-23\-21 \(XL1\) Backlite Select 2019 \- 2021 RAM 1500 Pickup \(DT\)
- [93438](/bulletins/10244427.md), 2023-10-30, Service bulletin: EQUIPMENT. Warranty Bulletin D\-23\-17 \(XL1\) Backlite Select 2019 \- 2021 RAM 1500 Pickup \(DT\)
- [S2208000011](/bulletins/10244395.md), 2023-10-30, Service bulletin: EQUIPMENT:ELECTRICAL. Wireless Qi Charger Not Charging
- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [ZD7](/bulletins/10242779.md), 2023-09-25, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer Satisfaction Notification ZD7 \- Radio Software update

JSON: [/v1/bulletins/10139680](/v1/bulletins/10139680)

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