Service bulletin PIP4869D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10139344
Published by NHTSA	2018-06-04
Manufacturer's number	PIP4869D
Manufacturer's date	2015-03-16
NHTSA component	HYBRID PROPULSION SYSTEM; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that display a ?Propulsion Power is Reduced? in the Driver Information Center when driving in the mountains. Dealer should advise the customer the vehicle should be placed in Mountain Mode on the vehicle when the vehicle has a full charge if their travel plans involve mountainous driving before the next charge event.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Hybrid and electric drive, High-voltage battery

Vehicles listed
CADILLAC ELR	2014, 2015
CHEVROLET VOLT	2011, 2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
14114	2023-12-18. Service bulletin. RESS Battery Coolant Level Low
19NA242	2019-11-25. Service bulletin. This informational bulletin announces the availability of a High Voltage battery pack refurbish kit when the battery pack assembly needs to be replaced and information on how dealers can obtain the refurbish kit.
19NA079	2019-10-28. Service bulletin. This technical bulletin provides repair information to correct a customer concern of a Propulsion Power is Reduced message displayed in the DIC and without DTCs set on higher mileage vehicles by reprogramming the HPCM 2.
N172130462 01	2019-06-24. Service bulletin. Customer Satisfaction. Certain 2013 model year Chevrolet Volt vehicles equipped with a high voltage battery, may have a condition where it could gradually lose the ability to maintain voltage. If battery concerns are not addressed, over time the vehicle could enter a reduced propulsion mode while driving, or lose propulsion, or it may not start. Dealers are to update the Hybrid Powertrain Control Module 2 (HPCM2). This software update is intended to increase the amount of warning time provided.
PIC6292	2017-08-15. Service bulletin. This Preliminary information communicates that aPropulsion Power is reduced message occurs during regular operation, and there are no DTCs present, then contact GM Technical Assistance for direction
PIP5463	2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on and may have a loss of propulsion. Technician may find Diagnostic Trouble Code P0604 set in the Hybrid Powertrain Control Module Technician will need to replace the (T6) Power Inverter Module.
PIP4880C	2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician with the steps to diagnose and repair vehicles with a Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0335 and or P0336 stored in the Power inverter module. Technician will need to inspect G106 and G113 if the ground eyelet is not tight replacing the bolt with a shorter bolt. If either of the Diagnostic Trouble Codes P0335 or P0336 are stored in both the Engine Control Module and the Power inverter module or the codes are current, please follow published Service Information diagnostics.
PIP4841L	2017-08-15. Service bulletin. This Preliminary Information communication advises the technician that High Voltage Drive Motor Battery will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIC5414B	2017-08-15. Service bulletin. This Preliminary Information communication advises the technician what affects electric range and provides driving tips for better energy efficiency. Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range. The distance you can go in an electric vehicle varies with the outside temperature. All electric vehicles are less efficient in cold or hot conditions. This is a function of battery storage capability and increased use of cabin heat and/or air conditioning in these conditions. The vehicle must also maintain a consistent battery temperature in order to maintain desired long term performance. Tire pressure can have an impact on the electric range also. Additionally tire pressures can change with temperature changes. In order to maximize your electric range, ensure that your tires are properly inflated. For proper tire pressure, review the Owner's manual and the vehicle tire and loading information label. Using the heat and air conditioning systems decreases the energy available for electric driving. Optimal energy efficiency is achieved with the heat, air conditioning, and fan turned off. Driving uphill requires more energy and can reduce electric range.
PIP4841K	2017-08-15. Service bulletin. This Preliminary Information communication advises the technician that High Voltage Drive Motor Battery will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.