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Service bulletin 17NA392

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10139231
Published by NHTSA2018-06-04
Manufacturer's number17NA392
Manufacturer's date2017-12-08
NHTSA componentSTRUCTURE

NHTSA's summary

This technical bulletin provides repair information to correct a customer concern of a rattling noise coming from the rear passenger side floor of the cab.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
CHEVROLET SILVERADO 25002018 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002018 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2018 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
25-NA-1142025-09-06. Service bulletin. This informational bulletin provides information on Anti-Chip Coating Appearance.
19-NA-2552025-04-10. Service bulletin. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
05-08-51-001L2025-03-08. Service bulletin. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
22-NA-2442025-02-12. Service bulletin. This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
17-NA-3502025-02-01. Service bulletin. This informational bulletin provides explanation of a normal condition of a loose fitting trailer hitch receiver in the gooseneck hitch ball.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
12-08-51-002R2024-12-10. Service bulletin. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
19-NA-2552024-11-15. Service bulletin. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
12-08-51-002Q2024-11-14. Service bulletin. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.