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Service bulletin 23-010-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138961
Published by NHTSA2018-06-04
Manufacturer's number23-010-16
Manufacturer's date2016-03-02
NHTSA componentLATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT

NHTSA's summary

Rear Door Rattle Noise **This bulletin involves replacing the left rear door upper and lower latches and the rear door center striker.** The customer may describe a rear door rattle noise and/or a rear door lower latch not working properly. An example of a properly functioning latch (1) and malfunctioning latch (2) are shown in (Fig. 1).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Latches and locks, Door latch

Vehicles listed
RAM PROMASTER2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.