# Service bulletin 08\-031\-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10138948
- Published by NHTSA: 2018\-06\-04
- Manufacturer's number: 08\-031\-16
- Manufacturer's date: 2016\-03\-31
- NHTSA component: EQUIPMENT:ELECTRICAL

## NHTSA's summary

Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module \(HFM\). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition \(VR\) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included with this software release. NOTE: After the HFM has been updated it will receive these enhancements: · Reduced ?Device Reading? wait time after connecting a device to the remote USB port. · Call / dial separation improves upon names being recognized as phone numbers. · Improved sound quality during Bluetooth streaming. · Increased iPod and iPhone compatibility. · SMS messaging support via Mobile Application Part \(MAP\) protocol \(not all phones support the MAP protocol\). · Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. · Previous button will return the song currently being played to the beginning of the track. · AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected. NOTE: USB mode resume will no longer 'resume' after ignition is OFF.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10138948-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10138948-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2011 to 2012 CHRYSLER 200
- 2011 CHRYSLER 200 CONVERTIBLE
- 2011 to 2012 CHRYSLER 300
- 2011 CHRYSLER 300C
- 2012 CHRYSLER 300C
- 2011 to 2012 CHRYSLER SEBRING
- 2011 to 2012 CHRYSLER TOWN AND COUNTRY
- 2011 to 2012 DODGE AVENGER
- 2011 to 2012 DODGE CALIBER
- 2011 to 2012 DODGE CARAVAN
- 2012 DODGE CARGO VAN
- 2011 to 2012 DODGE CHALLENGER
- 2011 to 2012 DODGE CHARGER
- 2011 to 2012 DODGE CHARGER POLICE
- 2011 DODGE DAKOTA
- 2011 to 2012 DODGE DURANGO
- 2011 to 2012 DODGE GRAND CARAVAN
- 2011 to 2012 DODGE JOURNEY
- 2011 to 2012 DODGE NITRO
- 2011 to 2012 DODGE RAM 1500
- 2011 to 2012 DODGE RAM 2500
- 2011 to 2012 DODGE RAM 3500
- 2011 to 2012 DODGE RAM 4500
- 2011 to 2012 DODGE RAM 5500
- 2011 to 2012 FCA ALL MODELS
- 2011 FIAT 500
- 2012 FIAT 500
- 2011 to 2012 JEEP COMPASS
- 2011 to 2012 JEEP GRAND CHEROKEE
- 2011 to 2012 JEEP LIBERTY
- 2011 to 2012 JEEP PATRIOT
- 2011 to 2012 JEEP WRANGLER

## Recalls for the same vehicles and component

- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [2017663](/recalls/tc/2017663.md), 2017-12-22: Accessories
- [17V824000](/recalls/nhtsa/17V824000.md), 2017-12-21: EQUIPMENT
- [2016039](/recalls/tc/2016039.md), 2016-01-27: Accessories
- [12V420000](/recalls/nhtsa/12V420000.md), 2012-08-28: EQUIPMENT:ELECTRICAL
- [12V192000](/recalls/nhtsa/12V192000.md), 2012-05-02: EQUIPMENT:OTHER:LABELS
- [12V191000](/recalls/nhtsa/12V191000.md), 2012-05-02: EQUIPMENT
- [10V474000](/recalls/nhtsa/10V474000.md), 2010-10-07: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [9100229](/bulletins/10248517.md), 2024-01-08, Service bulletin: EQUIPMENT. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [9100172](/bulletins/10240958.md), 2023-08-21, Service bulletin: EQUIPMENT; EXTERIOR LIGHTING:HEADLIGHTS. HEADLAMP WITHOUT BALLAST,IF BALLAST NEEDED ORDER PART NUMBER : 68086783A$
- [1804823](/bulletins/10236933.md), 2023-05-30, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. wiTECH Small Leak Verification Test \(SLVT\) \- P0456\-EVAP SYSTEM SMALL LEAK
- [0808614a](/bulletins/10229936.md), 2023-01-17, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. RBZ Or RHB Radio Software Enhancements
- [0808614](/bulletins/10229935.md), 2023-01-17, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RBZ Or RHB Radio Software Enhancements
- [0811014](/bulletins/10229893.md), 2023-01-17, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Flash: Unresponsive Remote Entry Transmitter Integrated Key Frequency Operated Button \(FOB\) This bulletin involves updating the Passive Entry Module \(PEM\) with new software. Customers may experience an unresponsive remote entry transmitter integrated key FOB.
- [0802414](/bulletins/10229825.md), 2023-01-17, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RHW RHP Radio Software Enhancements
- [2301815](/bulletins/10229242.md), 2023-01-09, Service bulletin: EQUIPMENT. This bulletin involves modification or replacement of the backlite rear shelf
- [9002692](/bulletins/10229177.md), 2023-01-09, Service bulletin: EQUIPMENT. Part Description: Armrest Issue Description: When ordering a replacement armrest for a FIAT 500 VEHICLE built prior to 4/23/2012, a new FRAME\-FRONT SEAT BACK is required \(68194579AA\). \~ Refer to DealerConnect, TechConnect for repair instructions for this assembly.

JSON: [/v1/bulletins/10138948](/v1/bulletins/10138948)

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