# Service bulletin R69 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10138945 - Published by NHTSA: 2018\-06\-04 - Manufacturer's number: R69 - Manufacturer's date: 2016\-04\-01 - NHTSA component: EQUIPMENT; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR ## NHTSA's summary Emissions Recall R69 Selective Catalytic Reduction Catalyst Effective immediately all repairs on involved vehicles are to be performed according to this recall. Service Bulletin 18\-064\-15 is no longer applicable for vehicles involved in this recall. Those vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this recall. The Selective Catalytic Reduction \(SCR\) catalyst on about 11,400 of the above vehicles is experiencing washcoat degradation, which may lead to the exceedance of exhaust emission standards. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10138945-9999.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10138945-0001.pdf) The document is the manufacturer's. This site does not hold it. ## Components Engine, Equipment and accessories, Exhaust and emissions, Catalytic converter ## Vehicles listed - 2014 JEEP GRAND CHEROKEE - 2014 RAM 1500 ## Other bulletins for the same vehicles and component - [R69](/bulletins/10224634.md), 2022-10-24, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. Emissions Recall R69 Selective Catalytic Reduction CatalystEffective immediately all repairs on involved vehicles are to be performed according to this recall. Service Bulletin 18\-064\-15 is no longer applicable for vehicles involved in this recall. Those vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this recall. The Selective Catalytic Reduction \(SCR\) catalyst on about 11,400 of the above vehicles is experiencing washcoat degradation, which may lead to the exceedance of exhaust emission standards. - [R69](/bulletins/10209646.md), 2022-04-04, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; EQUIPMENT. The Selective Catalytic Reduction \(SCR\) catalyst on about 11,400 of the above vehicles is experiencing washcoat degradation, which may lead to the exceedance of exhaust emission standards. - [18\-064\-15](/bulletins/10148682.md), 2018-11-19, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves replacing the Selective Catalyst Reduction \(SCR\) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the Technician may find Diagnostic Trouble Code \(DTC\) P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 set in the Powertrain Control Module \(PCM\) memory. - [18\-018\-14 REV. C](/bulletins/10141221.md), 2018-06-18, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL. Flash: MIL Illumination \- Remote Start, Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module \(PCM\) with new software. Some customers may experience a condition that the Remote Start will not start the vehicle in cold 14° F \(\-10° C\) ambient temperatures. Software enhancements will help this issue. Some customers may experience a condition that the Oil Life Monitor shows faster then expected oil life deterioration. Software enhancements will address this issue. Some customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Code\(s\) may have been set erroneously: ? P0087\-00 \- FUEL RAIL PRESSURE TOO LOW ? P0088\-00 \- FUEL RAIL PRESSURE TOO HIGH ? P016F\-00 \- CLOSED LOOP FUEL PRESSURE CONTROL AT LIMIT \- PRESSURE TOO LOW ? P009A\-00 \- INTAKE AIR TEMPERATURE / AMBIENT AIR TEMPERATURE CORRELATION ? P0234\-00 \- TURBOCHARGER OVERBOOST CONDITION ? P0420\-00 \- CATALYST EFFICIENCY \(BANK 1\) ? P0426\-00 \- CATALYST TEMPERATURE SENSOR CIRCUIT PERFORMANCE \(BANK 1 SENSOR 1\) ? P050E\-00 \- COLD START ENGINE EXHAUST TEMPERATURE TOO LOW ? P05F8\-00 REDUCTANT HEATER CONTROL MODULE PERFORMANCE ? P061B\-00 \- INTERNAL CONTROL MODULE TORQUE CALCULATION PERFORMANCE ? P062B\-00 \- INTERNAL CONTROL MODULE FUEL INJECTOR CONTROL CIRCUIT PERFORMANCE ? P0128\-00 \- THERMOSTAT RATIONALITY ? P1D30\-00 \- OIL VISCOSITY TOO LOW ? P200A\-00 \- INTAKE MANIFOLD RUNNER PERFORMANCE \- BANK 1 ? P200B\-00 \- INTAKE MANIFOLD RUNNER PERFORMANCE \- BANK 2 ? P202E\-00 \- REDUCTANT INJECTION VALVE CIRCUIT PERFORMANCE ? P203E\-00 \- REDUCTANT LEVEL SENSOR 1 CIRCUIT INTERMITTENT/ERRATIC ? P204F\-00 \- REDUCTANT SYSTEM PERFORMANCE ? P2080\-00 \- EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE ? P2084\-00 \- EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE \- BANK 1 SENSOR 2 ? P20BA\-00 \- REDUCTANT HEATER 1 CONTROL CIRCUI - [17006](/bulletins/10140095.md), 2018-06-11, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. 68085119AE,Inspect and Return: Exhaust Pipe Assy \- Frt W/Catalytic Converter You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com. 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