# Service bulletin 02\-006\-17

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10138893
- Published by NHTSA: 2018\-06\-04
- Manufacturer's number: 02\-006\-17
- Manufacturer's date: 2017\-06\-01
- NHTSA component: SUSPENSION

## NHTSA's summary

Clunking or Popping Noise While Going Over Bumps This bulletin involves inspecting the front strut mounts and strut stems for damage and replacing if needed. Customers may experience a clunking or popping type noise while traveling over bumps or uneven road surfaces at slow speeds.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10138893-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10138893-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2017 CHRYSLER PACIFICA
- 2016 CHRYSLER TOWN AND COUNTRY
- 2016 to 2017 DODGE CARAVAN

## Other bulletins for the same vehicles and component

- [S2602000002](/bulletins/11030267.md), 2026-03-25, Service bulletin: SUSPENSION. Creaking/Groaning Noise Coming from The Front End
- [9100229](/bulletins/10244356.md), 2023-10-30, Service bulletin: SUSPENSION. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [02\-006\-17](/bulletins/10219868.md), 2022-09-15, Service bulletin: SUSPENSION. Clunking or Popping Noise While Going Over Bumps This bulletin involves inspecting the front strut mounts and strut stems for damage and replacing if needed. Customers may experience a clunking or popping type noise while traveling over bumps or uneven road surfaces at slow speeds.
- [0200715](/bulletins/10218005.md), 2022-08-22, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; WHEELS; SUSPENSION. Steering Wheel Off Center.
- [02\-004\-17](/bulletins/10217583.md), 2022-08-08, Service bulletin: SUSPENSION. Rattle Noise Heard From Front Suspension This bulletin involves inspecting the front struts for proper assembly and replacing if necessary. The customer may notice a rattle noise from the front of the vehicle while driving over bumps or rough roads.
- [9004022](/bulletins/10170314.md), 2020-01-21, Service bulletin: SUSPENSION. Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: \- Compressor \- Valve block \- Individual hoses \- Temp sensor \- Shield \- Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
- [TS\-WI\-0421](/bulletins/10159743.md), 2019-05-13, Service bulletin: POWER TRAIN; SUSPENSION; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Notify dealers and end users of the availability of a improved pinion bracket
- [02\-004\-17](/bulletins/10140051.md), 2018-06-11, Service bulletin: SUSPENSION. Rattle Noise Heard From Front Suspension This bulletin involves inspecting the front struts for proper assembly and replacing if necessary. The customer may notice a rattle noise from the front of the vehicle while driving over bumps or rough roads.
- [02\-002\-16](/bulletins/10076271.md), 2016-07-07, Service bulletin: STEERING; SUSPENSION:FRONT. Steering Wheel Off Center\-Front Suspension The customer may describe the steering wheel is off center Test drive the vehicle “as is” before making any changes to confirm the steering wheel is off center. Refer to DealerCONNECT\> TechCONNECT for the published Service Bulletin specific to diagnosing a “Steering Wheel Not Centered” condition. Was the steering wheel found to be off center? a. YES\>\>\> Continue with the Repair Procedure Step \#1. b. NO\>\>\> This Bulletin does not apply. Use LOP \(02\-00\-02\-99\) to close the active RRT.

JSON: [/v1/bulletins/10138893](/v1/bulletins/10138893)

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