# Service bulletin 9003733

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10138870
- Published by NHTSA: 2018\-06\-04
- Manufacturer's number: 9003733
- Manufacturer's date: 2017\-06\-28
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Park Assist ECU \(WK \& RU\) The customer may describe that if the park assist system is ON, pressing the LED button will not turn the system OFF. The customer may also experience a flicker in the graphics or chimes. If the park assist system is OFF, pressing the LED button will not turn the system ON. When this happens the park assist feature is disabled. If the issue detailed above is what you are seeing, reflash park assist module to newest software as per the latest Service Bulletin available.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10138870-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10138870-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2017 CHRYSLER PACIFICA
- 2016 to 2017 JEEP GRAND CHEROKEE

## Recalls for the same vehicles and component

- [18V332000](/recalls/nhtsa/18V332000.md), 2018-05-17: ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
- [18V049000](/recalls/nhtsa/18V049000.md), 2018-01-11: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE

## Other bulletins for the same vehicles and component

- [08\-130\-21](/bulletins/10218556.md), 2022-08-22, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION; ELECTRICAL SYSTEM; EXTERIOR LIGHTING; ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT. Flash: Battery Pack Control Module \(BPCM\) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation, the technician may one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: P0AA1\-00 \- Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. P0AA4\-00 \- Hybrid Battery Negative Contactor Circuit Stuck Closed. P0C78\-00 \- Hybrid/EV Battery System Precharge Time Too Long. P0B3C\-00 \- Hybrid/EV Battery Voltage Sense 1 Circuit Performance. P0B41\-00 \- Hybrid/EV Battery Voltage Sense 2 Circuit Performance. P0B46\-00 \- Hybrid/EV Battery Voltage Sense 3 Circuit Performance. P0B4B\-00 \- Hybrid/EV Battery Voltage Sense 4 Circuit Performance. P0B50\-00 \- Hybrid/EV Battery Voltage Sense 5 Circuit Performance. P0B55\-00 \- Hybrid/EV Battery Voltage Sense 6 Circuit Performance. P1A16\-00 \- Hybrid/EV Wakeup Control 3 Output Circuit/Open. P1D7B\-00 \- Hybrid/EV Wakeup Control 3 Output Circuit Short to Battery. P1D7C\-00 \- Hybrid/EV Wakeup Control 3 Output Circuit Short to Ground. P1A29 \- Cell Supervisory Circuit A Failure. P1A2A \- Cell Supervisory Circuit B Failure. P1D3E \- Internal Control Module Shut Off Test Error. U0594 \- Implausible Data Received from HCP. P2BE5 \- Hybrid/EV Battery Pack Current Sensor "C" Circuit Performance. B12B0\-85 \- Charge Temperature Indicator\-Signal Above Allowable Range. Customer may also experience one or more of the following: Premature oil change message displayed on the cluster and vehicle may be running in fuel/oil refresh mode. Scheduled charging not functioning properly because the battery pack did not wake up while plugged in.
- [S1908000195 Rev.](/bulletins/10183024.md), 2020-11-30, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ELECTRICAL SYSTEM:SOFTWARE. Smog Check Vehicle Inspection Report \(VIR\) Fails Because Of Permanent Diagnostic Trouble Codes, PDTC
- [9003692](/bulletins/10139983.md), 2018-06-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Motor, Window Regulator Prior to replacing the regulator motor, for window reversing and reopening itself when using the auto\-up feature, please verify that the door control module is using the latest available software.
- [21\-002\-17 REV. A](/bulletins/10138906.md), 2018-06-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module \(TCM\) with the latest available software. Some customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code \(DTC\) stored in the TCM memory:P1DCD\-00 \- TCM Monitoring Processor Performance Multiple Clutches Locked Up. In addition, customers may also experience the following condition:During an engine limp mode condition, the transmission remains in a fixed gear. This update allows transmission gear shifting while in limp\-in mode, rather than a fixed gear. Bumps on 2\-1 and 6\-5 down\-shift while braking. This software update also includes an enhancement:Improved 5\-4 down\-shift.
- [TS\-WI\-0257](/bulletins/10131380.md), 2018-04-02, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This removes the 1 to 2 second window in the VMIQ software programming immediately prior to the OEM and VMI computers go into 'sleep' mode. During that window, the OEM door operator module may not accept an open or close signal while manual door operation remains unaffected
- [08\-074\-16 REV. B](/bulletins/10121891.md), 2017-11-03, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Video Routing Module Enhancements For Rear Seat Entertainment System This bulletin involves updating the Video Routing Module \(VRM\) software. A customer may experience one or more of the following: Occasional reset. Remotes frequently do not pair. Rear screens can be accidently controlled from the radio outside of the parental control feature. Black screen.
- [08\-087\-16](/bulletins/10121861.md), 2017-11-03, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Flash: Power Sliding Door Module Enhancements This bulletin involves reprogramming both of the Power Sliding Door Modules \(PSDM\) with the latest available software. Customers may perceive that the power sliding door does not reverse immediately when closing, if the door comes in contact with a soft obstacle.This software will update, the door closing strategy, which will require less force to reverse the door.
- [9003220](/bulletins/10121846.md), 2017-11-03, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. RES / RHA / REB Radios That Supports Bluetooth and Hands\-Free For issues with Bluetooth, Hands\-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands\-Free Module system \(also called the Telematics Module\). The Telematics Module \(and associated components\) are the systems responsible for these features. A power cycle may be required for the hands\-free module for proper diagnosis.\~ Please reference; 8T \- Navigation/Telecommunication Diagnosis and Testing \(DIAGNOSIS AND TESTING \- HANDS FREE PHONE\)
- [9003634](/bulletins/10121833.md), 2017-11-03, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to pairing issues, ensure that the VRM and radio software is at the latest level. If remote pairing still fails at the newer software levels, turn the ignition off, close all the doors, and wait for the cluster to go to sleep. Key the car back to ACC and retry the pairing procedure. For any additional questions regarding part numbers, software levels, or support please call Matt Marcantonio at Cell \(248\) 736\-4158 or Rick Gordon at Cell \(248\) 630\-6281.
- [08\-095\-17](/bulletins/10121815.md), 2017-11-03, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module \(BCM\) with the latest available software. The customer may describe one or more of the following symptom/conditions:The headlamps flicker while operating at night. This condition may bemore prevalent after the bulb\(s\) have been replaced with an aftermarket bulb. Customers with Diesel engine equipped vehicles may experience cancelled remotestart request during winter months.

JSON: [/v1/bulletins/10138870](/v1/bulletins/10138870)

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