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Service bulletin 09-00-89-002J

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138692
Published by NHTSA2018-05-29
Manufacturer's number09-00-89-002J
Manufacturer's date2014-08-25
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
BUICK ENCLAVE2011, 2012, 2013, 2014, 2015
BUICK ENCORE2013, 2014, 2015
BUICK LACROSSE2011, 2012, 2013, 2014, 2015
BUICK LUCERNE2011
BUICK LUCERNE2012
BUICK REGAL2011, 2012, 2013, 2014, 2015
BUICK VERANO2012, 2013, 2014, 2015
CADILLAC ATS2013, 2014, 2015
CADILLAC CTS2011, 2012, 2013, 2014, 2015
CADILLAC DTS2011
CADILLAC ELR2014, 2015
CADILLAC ESCALADE2011, 2012, 2013, 2014, 2015
CADILLAC ESCALADE ESV2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2015 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2011, 2012, 2013, 2014, 2015
CADILLAC STS2011
CADILLAC STS2012
CADILLAC XTS2013, 2014, 2015
CHEVROLET AVALANCHE2011, 2012, 2013
CHEVROLET AVEO2011
CHEVROLET CAMARO2011, 2012, 2013, 2014, 2015
CHEVROLET CAPRICE2011
CHEVROLET CAPRICE2013 to 2015
CHEVROLET CAPTIVA2012 to 2015
CHEVROLET CAPTIVA SPORT2011
CHEVROLET CHEVEROLET SS2014 to 2015
CHEVROLET CITY EXPRESS2015
CHEVROLET COLORADO2011, 2012
CHEVROLET COLORADO2015
CHEVROLET CORVETTE2011, 2012, 2013, 2014, 2015
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015
CHEVROLET EQUINOX2011, 2012, 2013, 2014, 2015
CHEVROLET EXPRESS2011, 2012, 2013, 2014, 2015
CHEVROLET HHR2011
CHEVROLET IMPALA2011, 2012, 2013, 2014, 2015
CHEVROLET MALIBU2011, 2012, 2013, 2014, 2015
CHEVROLET SILVERADO 15002011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015
CHEVROLET SPARK2013, 2014, 2015
CHEVROLET SPARK EV2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2011, 2012, 2013, 2014, 2015
CHEVROLET TAHOE2011, 2012, 2013, 2014, 2015
CHEVROLET TRAVERSE2011, 2012, 2013, 2014, 2015
CHEVROLET TRAX2014, 2015
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015
GMC ACADIA2011, 2012, 2013, 2014, 2015
GMC CANYON2011, 2012
GMC CANYON2015
GMC SAVANA2011, 2012, 2013, 2014, 2015
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2011, 2012, 2013, 2014, 2015
GMC YUKON2011, 2012, 2013, 2014, 2015
GMC YUKON DENALI2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20182122018-04-27. Accessories
18V2670002018-04-26. EQUIPMENT
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
14V7060002014-11-05. EQUIPMENT ADAPTIVE/MOBILITY
14V3450002014-06-18. EQUIPMENT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
20142162014-06-06. Accessories
13V4630002013-09-26. EQUIPMENT:OTHER:LABELS
20130222013-01-23. Label
20102522010-07-28. Label

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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PI0408A2024-05-06. Service bulletin. Information on Tire Rotation Recommendations.
PI0718B2024-04-29. Service bulletin. Audio System Speaker Rattle, Buzz Noise, Poor Sound
PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI0689B2024-04-29. Service bulletin. Tool or Utility Box Sagging, Mis-aligned.
PI0688F2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688E2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688D2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.