# Service bulletin PI1240A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10138686
- Published by NHTSA: 2018\-05\-29
- Manufacturer's number: PI1240A
- Manufacturer's date: 2014\-08\-20
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH

## NHTSA's summary

This preliminary bulletin provides a procedure to file a burr/lip from the front door lock bezels to correct the customers concern of the door locks not unlocking the doors.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10138686-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10138686-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Equipment and accessories, Labels and manuals, Latches and locks, Door latch

## Vehicles listed

- 2012 to 2015 CHEVROLET TRAVERSE
- 2012 to 2015 GMC ACADIA

## Other bulletins for the same vehicles and component

- [PI0011C](/bulletins/10139074.md), 2018-06-04, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT. This preliminary informational bulletin provides a revision for PI0011C to add the 2013\-2014 model years and update Warranty Information.
- [PI\-0011A](/bulletins/10038344.md), 2011-06-15, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. GM: THE FRONT OR REAR DOOR MAY NOT OPEN FROM THE INSIDE OR OUTSIDE HANDLE, THE DOOR WILL NOT UNLOCK WITH ANY METHOD. THE PROBABLY CAUSE AN INCORRECT INSTALLATION OF A HANDLE COMPONENT. \*RM UPDATED ON 7/26/2013. ALL 2014 AND PRIOR GM PASSENGER CARS AND TRUCKS. \*KB

JSON: [/v1/bulletins/10138686](/v1/bulletins/10138686)

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