# Service bulletin SSM 47009

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10138524
- Published by NHTSA: 2018\-05\-29
- Manufacturer's number: SSM 47009
- Manufacturer's date: 2018\-01\-10
- NHTSA component: EQUIPMENT:ELECTRICAL

## NHTSA's summary

The Accessory \(Wireless\) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry \(RKE\). The master code for the Accessory \(Wireless\) Keyless Entry Keypad can be retrieved from FMCDealer \- Parts and Service \- Parts Product Line Information \- Keys/Entry Devices \- Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System \(DPES\) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module\(BCM\) with a diagnostic tool.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10138524-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10138524-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2013 to 2018 FORD C\-MAX
- 2009 to 2011 FORD CROWN VICTORIA
- 2008 to 2014 FORD E\-150
- 2015 to 2016 FORD E\-150
- 2008 to 2014 FORD E\-250
- 2016 to 2017 FORD E\-250
- 2008 to 2018 FORD E\-350
- 2008 to 2018 FORD E\-450
- 2008 to 2009 FORD E\-550
- 2017 FORD E\-550
- 2008 to 2018 FORD EDGE
- 2008 to 2018 FORD ESCAPE
- 2008 to 2017 FORD EXPEDITION
- 2008 to 2018 FORD EXPLORER
- 2008 to 2018 FORD F\-150
- 2008 to 2018 FORD F\-250 SD
- 2008 to 2018 FORD F\-350 SD
- 2008 to 2017 FORD F\-450 SD
- 2008 to 2009 FORD F\-53
- 2011 to 2018 FORD F\-53
- 2008 to 2017 FORD F\-550 SD
- 2008 to 2009 FORD F\-59
- 2011 to 2018 FORD F\-59
- 2011 to 2018 FORD F\-650 SD
- 2011 to 2018 FORD F\-750 SD
- 2011 to 2018 FORD FIESTA
- 2009 to 2018 FORD FLEX
- 2007 to 2018 FORD FOCUS
- 2008 to 2018 FORD FUSION
- 2009 to 2014 FORD MUSTANG
- 2007 to 2011 FORD RANGER
- 2009 to 2010 FORD SUPER DUTY
- 2008 to 2018 FORD TAURUS
- 2015 to 2018 FORD TRANSIT
- 2010 to 2017 FORD TRANSIT CONNECT
- 2008 to 2015 LINCOLN MKX
- 2008 to 2012 LINCOLN MKZ
- 2008 to 2017 LINCOLN NAVIGATOR
- 2009 to 2011 LINCOLN TOWN CAR
- 2009 to 2011 MERCURY GRAND MARQUIS
- 2008 to 2010 MERCURY MARINER
- 2008 to 2011 MERCURY MILAN
- 2008 to 2010 MERCURY MOUNTAINEER
- 2008 to 2009 MERCURY SABLE
- 2017 MOBILITY SPECIALISTS FORD E\-150
- 2015 MOBILITY SPECIALISTS FORD E\-250

## Recalls for the same vehicles and component

- [26V012000](/recalls/nhtsa/26V012000.md), 2026-01-15: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [26V011000](/recalls/nhtsa/26V011000.md), 2026-01-15: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [25V685000](/recalls/nhtsa/25V685000.md), 2025-10-10: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [24V852000](/recalls/nhtsa/24V852000.md), 2024-11-08: EQUIPMENT:OTHER:LABELS
- [20V098000](/recalls/nhtsa/20V098000.md), 2020-02-21: ENGINE; EQUIPMENT:ELECTRICAL
- [19V466000](/recalls/nhtsa/19V466000.md), 2019-06-18: EQUIPMENT
- [19V429000](/recalls/nhtsa/19V429000.md), 2019-06-07: EQUIPMENT
- [19V401000](/recalls/nhtsa/19V401000.md), 2019-05-29: EQUIPMENT
- [19V278000](/recalls/nhtsa/19V278000.md), 2019-04-08: ENGINE; EQUIPMENT:ELECTRICAL

## Other bulletins for the same vehicles and component

- [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin: EQUIPMENT. All accessory stick\-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated \(wired\) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System \(DPES\); dealership management can authorize users. The authorized user must go to FMCDealer.com \> Parts and Service \> Parts Product Line Information \> Keys/Entry Devices \> Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- [22M03 S1](/bulletins/10253963.md), 2024-05-02, Service bulletin: EQUIPMENT. Certain 2017\-2020 Model Year Continental and Super Duty, 2018\-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
- [SSM 51962](/bulletins/10244827.md), 2023-11-03, Service bulletin: SERVICE BRAKES; EQUIPMENT. Some 2016\-2018 F\-150 and 2016\-2017 Expedition/Navigator vehicles may require pressure bleeding of the brake system. The brake system pressure bleeding procedure in the Workshop Manual \(WSM\), Section 206\-00, has been updated to add a warning to not apply the brake pedal or master cylinder damage may occur.
- [SSM 51947](/bulletins/10243652.md), 2023-10-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Some 2015\-2019 F\-Super Duty and 2015\-2020 F\-150/Mustang vehicles may require replacement of the powertrain control module \(PCM\) for various reasons. While performing a programmable module installation \(PMI\) using the Integrated Diagnostic Service \(IDS\) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as\-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data.
- [SSM 51937](/bulletins/10243609.md), 2023-10-05, Service bulletin: EQUIPMENT. Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre\-delivery inspection \(PDI\). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual \(WSM\) Section 501\-09 Rear View Mirrors \- General Procedures \- Power Mirrors Synchronization.
- [SAN\-Vol1 I1](/bulletins/10240743.md), 2023-08-16, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
- [SSM 51829](/bulletins/10240719.md), 2023-08-14, Service bulletin: EQUIPMENT; VISIBILITY:REARVIEW MIRRORS/DEVICES. Some F\-Super Duty and F\-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear\-View Mirror Analysis general service bulletin \(GSB\) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations \(17682ZZ or 17682ZZT\) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non\-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS.
- [22M03](/bulletins/10238875.md), 2023-07-07, Service bulletin: LANE DEPARTURE: SENSING SYSTEM: CAMERA; EQUIPMENT ADAPTIVE/MOBILITY; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA. Certain 2017\-2020 Model Year Continental and Super Duty, 2018\-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
- [SSM 51687](/bulletins/10237786.md), 2023-06-16, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN. TSB 22\-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m\-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates.
- [22N12 S1](/bulletins/10237445.md), 2023-06-06, Service bulletin: EQUIPMENT; POWER TRAIN. Certain 2015\-2018 Model Year Edge, 2019\-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area Flexplate Cracks REASON FOR THIS SUPPLEMENT Aftermarket torque converters are no longer approved for this program, Ford part number DG9Z\- 7902\-H is readily available Customers will be mailed a second owner letter in June 2023 Added Attachment IV Mobile Repair Assessment Added Pick\-up and Delivery information for Participating Dealers Updated Technical Instructions, Verbal Authorization needed prior to parts being ordered by SSSC

JSON: [/v1/bulletins/10138524](/v1/bulletins/10138524)

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