# Service bulletin B621215 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10138402 - Published by NHTSA: 2018\-05\-21 - Manufacturer's number: B621215 - Manufacturer's date: 2018\-04\-01 - NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL ## NHTSA's summary INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster \(Kombi\) display you may observe an implausible outside temperature reading. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10138402-9999.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10138402-0001.pdf) The document is the manufacturer's. This site does not hold it. ## Components Electrical system, Instrument cluster ## Vehicles listed - 2014 to 2016 BMW 228I - 2017 to 2018 BMW 230I - 2012 BMW 320I - 2013 to 2018 BMW 320I - 2014 to 2017 BMW 328D - 2012 to 2016 BMW 328I - 2017 BMW 330E - 2017 BMW 330I - 2012 to 2016 BMW 335I - 2016 to 2017 BMW 340I - 2014 to 2016 BMW 428I - 2017 to 2018 BMW 430I - 2014 to 2016 BMW 435I - 2017 to 2018 BMW 440I - 2014 BMW 525D XDRIVE - 2011 to 2016 BMW 528I - 2017 to 2018 BMW 530I - 2014 BMW 535D - 2016 BMW 535D - 2010 to 2014 BMW 535I - 2016 to 2017 BMW 535I - 2012 BMW 535I ACTIVEHYBRID - 2011 BMW 535I US - 2017 to 2018 BMW 540I - 2010 to 2014 BMW 550I - 2016 BMW 550I - 2012 BMW 6 SERIES - 2012 to 2018 BMW 640I - 2012 to 2017 BMW 650I - 2012 to 2015 BMW 740I - 2011 BMW 740I US - 2012 to 2015 BMW 740LI - 2016 to 2018 BMW 740LI - 2009 to 2015 BMW 750I - 2011 BMW 750I US - 2009 to 2015 BMW 750LI - 2016 to 2018 BMW 750LI - 2011 to 2013 BMW 760LI - 2015 BMW ACTIVE HYBRID 3 - 2012 BMW ACTIVE HYBRID 7 - 2014 BMW ACTIVE HYBRID 7 - 2011 BMW ACTIVEHYBRID 7 - 2014 to 2018 BMW I3 - 2014 to 2017 BMW I8 - 2014 to 2016 BMW M235I - 2017 to 2018 BMW M240I - 2015 to 2017 BMW M3 - 2015 to 2018 BMW M4 - 2013 to 2016 BMW M5 - 2018 BMW M550I - 2013 to 2017 BMW M6 - 2017 to 2018 BMW M760LI - 2016 BMW X1 - 2018 BMW X1 - 2016 to 2017 BMW X1 SAV - 2011 to 2018 BMW X3 - 2015 to 2017 BMW X4 - 2014 to 2018 BMW X5 - 2012 BMW X5 M - 2018 BMW X5 M - 2015 to 2018 BMW X6 - 2018 BMW X6 M ## Recalls for the same vehicles and component - [20V152000](/recalls/nhtsa/20V152000.md), 2020-03-18: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE - [17V719000](/recalls/nhtsa/17V719000.md), 2017-11-15: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL - [13V570000](/recalls/nhtsa/13V570000.md), 2013-11-15: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS ## Other bulletins for the same vehicles and component - [B510323](/bulletins/10235183.md), 2023-05-01, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. While driving on rough roads, a knocking sound can be heard coming from top of the instrument panel \(aka dashboard\) in the bulkhead area. - [B620322](/bulletins/10227566.md), 2022-12-12, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue \(like ECO PRO mode\). - [SIB620817](/bulletins/10215018.md), 2022-07-05, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Instrument Cluster cannot be programmed \- New information provided by thyis revision is psreceded by this symbol. - [B620122](/bulletins/10208181.md), 2022-02-22, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL. Temporary black screen in the instrument cluster. - [B650821](/bulletins/10200246.md), 2021-08-09, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STRUCTURE:INTERIOR PANELS:DASHBOARD; EQUIPMENT. Customer states the Central Information Display is flickering and the picture is shifting. - [B620818](/bulletins/10186225.md), 2021-02-01, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. ?INSTRUMENT CLUSTER DISPLAY SHAKES\-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left. The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point. - [B620719](/bulletins/10174025.md), 2020-04-20, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. DIGITAL SPEEDOMETER MISSING FROM THE INSTRUMENT CLUSTER AFTER PROGRAMMING DIGITAL SPEEDOMETER MISSING FROM THE INSTRUMENT CLUSTER AFTER PROGRAMMING: This Service Information Bulletin \(Revision 2\) replaces SI B62 07 19 dated June 2019. The digital speed display in the Instrument Cluster \(Kombi\) is missing or is only displayed in Kilometers per hour after ISTA programming. There are no iDrive settings for a customer to turn this on/off. Before software update. After software update and coding conversion. Software in the Instrument Cluster basic \(Kombi\). - [B620919](/bulletins/10170588.md), 2020-01-21, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI \(Instrument Cluster\). - [B620519](/bulletins/10170587.md), 2020-01-21, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. COMPASS NO LONGER VISIBLE IN THE KOMBI AFTER PROGRAMMING: Integration level updated. Customer noticed that their compass display was deleted from the Instrument Cluster \(KOMBI\) after recent programming. It still appears in the CID widget display. Software error in the KOMBI. - [B620119](/bulletins/10169469.md), 2019-12-16, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster \(KOMBSP18\) functions are intermittently inoperative including: On\-board Computer \(BC\) button on turn signal stalk \(BC button shown at left\) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control. 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