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Service bulletin B310117

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138387
Published by NHTSA2018-05-21
Manufacturer's numberB310117
Manufacturer's date2018-03-01
NHTSA componentSUSPENSION:FRONT; SUSPENSION:FRONT:WHEEL BEARING; WHEELS

NHTSA's summary

TICKING NOISE FROM FRONT AXLE ON TURNS: A hard mechanical clacking noise is heard when making turns coming from the front axle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension, Wheels, Wheel bearing

Vehicles listed
BMW X52015, 2016, 2017
BMW X5 M2018
BMW X62015, 2016, 2017
BMW X6 M2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
3101122018-11-13. Service bulletin. Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
B3408142018-11-05. Service bulletin. Ticking Noise from Front Axle When Cornering. The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a light metallic ticking from the front outer cornering wheel. Movement between the brake disc and wheel bearing hub.
B3101122018-11-05. Service bulletin. CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
B3405152018-05-21. Service bulletin. TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space.
B3101122018-05-21. Service bulletin. CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING
31 01 122016-02-01. Service bulletin. CLICKING NOISES ARE COMING FROM THE FRONT AXLE WHEN DRIVING ON LOW SPEED. *MA