# Service bulletin A911888 2036576\_

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10138331
- Published by NHTSA: 2018\-05\-21
- Manufacturer's number: A911888 2036576\_
- Manufacturer's date: 2018\-03\-27
- NHTSA component: EQUIPMENT; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM

## NHTSA's summary

This informational bulletin contains instructions for when a phone is connected to the vehicle via Bluetooth, one of the following conditions occurs when the user searches for a contact name in the MMI address book \(by using the MMI control knob or the voice recognition system\): ? The MMI screen goes blank then restarts. ? The MMI screen freezes for a few minutes then recovers. ? The vehicle has MMI3G or MMI3G\+ system.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10138331-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10138331-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- AUDI AUDI

JSON: [/v1/bulletins/10138331](/v1/bulletins/10138331)

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