# Service bulletin ITB18\-017

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10138261
- Published by NHTSA: 2018\-05\-21
- Manufacturer's number: ITB18\-017
- Manufacturer's date: 2018\-04\-13
- NHTSA component: EQUIPMENT

## NHTSA's summary

2019 QX50; CENTER CONSOLE SLIDING SHUTTER INFORMATION SERVICE INFORMATION The 2019 QX50 comes from the factory with an instructional label on the sliding shutter that covers the center console cup holders \(see Figure 1\). This label is installed to provide instructions on how to operate the sliding shutter. DO NOT remove this label during PDI or while the vehicle is in retailer inventory. Leave this label attached. The vehicle owner can remove this label after they read and understand the slide operation. NOTE: The Infiniti New Vehicle Limited Warranty does not cover incidents due to lack of vehicle maintenance and/or physical damage. Refer to the Assurance Products Resource Manual \(APRM\) for guidelines on warranty coverage. The vehicle owner's manual contains the complete details regarding the limited warranty. Refer to the next page for additional sliding shutter information.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10138261-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10138261-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2019 INFINITI QX50

## Other bulletins for the same vehicles and component

- [ITB23\-010E](/bulletins/10251530.md), 2024-03-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of ITB23\-010.
- [ITB23\-010D](/bulletins/10249897.md), 2024-02-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of ITB23\-010.
- [ITB12\-011Q](/bulletins/10249891.md), 2024-02-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB23\-010C](/bulletins/10242043.md), 2023-09-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB23\-010B](/bulletins/10242042.md), 2023-09-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB23\-010](/bulletins/10233823.md), 2023-04-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the client is experiencing a software related concern, refer to ITB21\-011 to verify if the client concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
- [ITB21\-025A](/bulletins/10233660.md), 2023-04-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. DTC C1A17\-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB19\-024C](/bulletins/10233657.md), 2023-04-04, Service bulletin: EQUIPMENT. DTC B00A0\-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB12\-072G](/bulletins/10211973.md), 2022-05-20, Service bulletin: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; EQUIPMENT:MECHANICAL. INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [ITB21\-025](/bulletins/10204198.md), 2021-12-08, Service bulletin: EQUIPMENT:ELECTRICAL. DTC C1A17\-49 STORED IN LASER/RADAR SERVICE INFORMATION If DTC C1A17\-49 \(ICC SENSOR MALF\) is stored in LASER/RADAR in the “PAST” column: • Erase the DTC. • DO NOT replace any parts. If DTC C1A17\-49 \(ICC SENSOR MALF\) is stored in LASER/RADAR in the "CURRENT" column, refer to the applicable ESM for instructions.

JSON: [/v1/bulletins/10138261](/v1/bulletins/10138261)

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