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Service bulletin PI0240D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138129
Published by NHTSA2018-05-21
Manufacturer's numberPI0240D
Manufacturer's date2015-07-15
NHTSA componentSTRUCTURE

NHTSA's summary

This preliminary informational bulletin adds the 2016 model year to information explaining dealership responsibilty of Pre-Delivery inspection (PDI) when addressing a customer concern of front fascia lower air dam exhibits poor fit and/or appears mismatched, wavy or gapped to fascia.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
CADILLAC SRX2010, 2011, 2012, 2013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
05-08-51-001L2025-03-08. Service bulletin. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PI0281K2024-02-14. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
142712024-01-16. Service bulletin. Power Seat Height Adjuster Bolt
PIT5012E2023-12-26. Service bulletin. Antenna Mast Broken Off From Antenna Base Mount Low Profile Antenna Available
144872023-12-18. Service bulletin. This bulletin provides a service procedure to reprogram the Chassis Control Module (CCM) on certain 2015 model year Cadillac ATS vehicles equipped with a 2.0L or 2.5L engine (LTG/LCV). The switchable engine mount calibration currently in these vehicles is not the intended calibration for the "Tour/ECO" vehicle modes. Operating the vehicle in the "Tour/ECO" mode could result in a poor ride quality (shake) on rough roads. This could also result in less life to the engine mounts. and subsequent fluid leakage from the mounts.
PIC5322C2023-12-11. Service bulletin. Heated Seat Operation After Performing A Remote Vehicle.
PIT5012E2023-11-20. Service bulletin. Antenna Mast Broken Off From Antenna Base Mount Low Profile Antenna Available.