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Service bulletin PIE0385B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138095
Published by NHTSA2018-05-21
Manufacturer's numberPIE0385B
Manufacturer's date2017-03-16
NHTSA componentENGINE AND ENGINE COOLING:COOLING SYSTEM

NHTSA's summary

This engineering information bulletin ends the need for information from the field on vehicles that have the concern of a noisy water pump.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Cooling system

Vehicles listed
BUICK ENVISION2016, 2017
BUICK LACROSSE2013, 2014, 2015, 2016, 2017
BUICK REGAL2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2013, 2014, 2015, 2016, 2017
CHEVROLET CAMARO2016, 2017
CHEVROLET COLORADO2015, 2016, 2017
CHEVROLET IMPALA2013, 2014, 2015, 2016, 2017
CHEVROLET MALIBU2013, 2014, 2015, 2016, 2017
GMC ACADIA2017
GMC CANYON2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
14588C2023-12-18. Service bulletin. Engine Cooling Fan Motor
16NA0062023-12-11. Service bulletin. Coolant Leak Originating from Radiator Hose Clamp or Lower Water Pump Inlet Pipe
20NA1662022-05-31. Service bulletin. This informational bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
19NA0072020-11-30. Service bulletin. This technical bulletin provides a procedure to replace the surge tank if found the cause of the customers concern.
18NA1032020-11-30. Service bulletin. This service bulletin provides information to correct a customer concern of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated.
PIP5684B2020-08-10. Service bulletin. This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
19NA1042019-07-29. Service bulletin. This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
19NA0072019-07-29. Service bulletin. This technical bulletin provides a procedure to replace the surge tank if found the cause of the customers concern.
PI1164A2018-12-10. Service bulletin. This preliminary bulletin provides information on how to check for ice and/or snow build up and to install a radiator cover to correct the customers concern of reduced engine power and service engine message on.
PIP5257B2018-08-20. Service bulletin. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.