# Service bulletin 99\-04\-20\-002J A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10138086 - Published by NHTSA: 2018\-05\-21 - Manufacturer's number: 99\-04\-20\-002J - Manufacturer's date: 2017\-03\-29 - NHTSA component: SUSPENSION ## NHTSA's summary This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10138086-9999.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10138086-0001.pdf) The document is the manufacturer's. This site does not hold it. ## Components Suspension ## Vehicles listed - 2016 to 2018 BUICK CASCADA - 2010 to 2018 BUICK ENCLAVE - 2013 to 2018 BUICK ENCORE - 2016 to 2018 BUICK ENVISION - 2010 to 2018 BUICK LACROSSE - 2010 to 2011 BUICK LUCERNE - 2012 BUICK LUCERNE - 2011 to 2018 BUICK REGAL - 2012 to 2017 BUICK VERANO - 2013 to 2018 CADILLAC ATS - 2016 CADILLAC CT6 - 2017 to 2018 CADILLAC CT6 PLUG\-IN HYBRID - 2010 to 2018 CADILLAC CTS - 2010 to 2011 CADILLAC DTS - 2014 to 2017 CADILLAC ELR - 2010 to 2018 CADILLAC ESCALADE - 2010 to 2016 CADILLAC ESCALADE ESV - 2017 to 2018 CADILLAC ESCALADE ESV - 2010 to 2013 CADILLAC ESCALADE EXT - 2010 to 2016 CADILLAC SRX - 2010 to 2011 CADILLAC STS - 2012 CADILLAC STS - 2017 to 2018 CADILLAC XT5 - 2013 to 2018 CADILLAC XTS - 2016 CHEVROLET 3500 - 2010 to 2013 CHEVROLET AVALANCHE - 2010 to 2017 CHEVROLET AVEO - 2017 to 2018 CHEVROLET BOLT EV - 2010 to 2018 CHEVROLET CAMARO - 2011 to 2017 CHEVROLET CAPRICE - 2012 to 2018 CHEVROLET CAPTIVA - 2010 to 2012 CHEVROLET CAPTIVA SPORT - 2014 to 2017 CHEVROLET CHEVEROLET SS - 2017 CHEVROLET CHEYENNE - 2015 to 2016 CHEVROLET CITY EXPRESS - 2010 CHEVROLET COBALT - 2010 to 2012 CHEVROLET COLORADO - 2014 CHEVROLET COLORADO - 2015 to 2018 CHEVROLET COLORADO - 2010 to 2018 CHEVROLET CORVETTE - 2011 to 2018 CHEVROLET CRUZE - 2010 to 2018 CHEVROLET EQUINOX - 2010 to 2018 CHEVROLET EXPRESS - 2010 to 2011 CHEVROLET HHR - 2010 to 2018 CHEVROLET IMPALA - 2017 CHEVROLET LOW CAB FORWARD 4500 - 2017 CHEVROLET LOW CAB FORWARD 5500 - 2018 CHEVROLET LOW CAB FORWARD 6500 - 2010 to 2018 CHEVROLET MALIBU - 2014 to 2016 CHEVROLET N300 - 2018 CHEVROLET N300 - 2017 CHEVROLET N300 MAX - 2017 CHEVROLET ORLANDO - 2016 to 2018 CHEVROLET S10 - 2017 CHEVROLET SILVERADO - 2010 to 2018 CHEVROLET SILVERADO 1500 - 2010 to 2018 CHEVROLET SILVERADO 2500 - 2010 to 2018 CHEVROLET SILVERADO 3500 - 2012 to 2018 CHEVROLET SONIC - 2013 to 2018 CHEVROLET SPARK - 2014 to 2017 CHEVROLET SPARK EV - 2018 CHEVROLET SS - 2010 to 2018 CHEVROLET SUBURBAN - 2010 CHEVROLET T SERIES - 2010 to 2018 CHEVROLET TAHOE - 2017 to 2018 CHEVROLET TRAILBLAZER - 2010 to 2018 CHEVROLET TRAVERSE - 2013 to 2018 CHEVROLET TRAX - 2011 to 2018 CHEVROLET VOLT - 2010 CHEVROLET W\-SERIES - 2010 to 2018 GMC ACADIA - 2010 to 2012 GMC CANYON - 2015 to 2018 GMC CANYON - 2010 to 2018 GMC SAVANA - 2017 GMC SIERRA - 2010 to 2018 GMC SIERRA 1500 - 2010 to 2018 GMC SIERRA 2500 - 2010 to 2018 GMC SIERRA 3500 - 2010 to 2013 GMC SIERRA DENALI - 2015 to 2016 GMC SIERRA DENALI - 2018 GMC SIERRA DENALI - 2010 to 2018 GMC TERRAIN - 2010 GMC TOPKICK - 2010 GMC W\-SERIES - 2010 to 2018 GMC YUKON - 2010 to 2013 GMC YUKON DENALI - 2010 to 2013 GMC YUKON DENALI XL - 2010 to 2011 GMC YUKON XL - 2012 to 2014 GMC YUKON XL - 2015 to 2018 GMC YUKON XL - 2010 HUMMER H2 - 2010 HUMMER H3 - 2010 ISUZU I\-290 - 2010 ISUZU T SERIES - 2010 PONTIAC G3 - 2011 PONTIAC G3 - 2010 PONTIAC G5 - 2011 PONTIAC G5 - 2010 PONTIAC G6 - 2010 PONTIAC G8 - 2010 PONTIAC SOLSTICE - 2010 PONTIAC VIBE - 2010 SAAB 9\-5 - 2010 to 2011 SATURN ASTRA - 2010 SATURN AURA - 2010 SATURN OUTLOOK - 2011 SATURN OUTLOOK - 2010 SATURN SKY - 2010 SATURN VUE - 2011 SATURN VUE ## Recalls for the same vehicles and component - [2026089](/recalls/tc/2026089.md), 2026-02-26: Suspension - [26V113000](/recalls/nhtsa/26V113000.md), 2026-02-26: SUSPENSION:REAR - [2021785](/recalls/tc/2021785.md), 2021-12-22: Suspension - [21V00F000](/recalls/nhtsa/21V00F000.md), 2021-12-22: SUSPENSION:REAR - [2021510](/recalls/tc/2021510.md), 2021-08-12: Suspension - [21V633000](/recalls/nhtsa/21V633000.md), 2021-08-12: SUSPENSION:REAR - [20V764000](/recalls/nhtsa/20V764000.md), 2020-12-21: SUSPENSION:REAR - [2020615](/recalls/tc/2020615.md), 2020-12-10: Suspension - [2017222](/recalls/tc/2017222.md), 2017-04-21: Suspension - [17V267000](/recalls/nhtsa/17V267000.md), 2017-04-21: SUSPENSION:REAR ## Other bulletins for the same vehicles and component - [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin: STEERING; POWER TRAIN; SUSPENSION. This preliminary informational \(PI\) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers. - [18\-NA\-315](/bulletins/11017424.md), 2025-05-01, Service bulletin: SUSPENSION. This service bulletin advises the tech to only replace the shock that is bad and not all shocks. - [05\-03\-07\-009L](/bulletins/11015409.md), 2025-03-08, Service bulletin: SUSPENSION; WHEELS. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles. - [21\-NA\-138](/bulletins/11014358.md), 2025-02-19, Service bulletin: SUSPENSION. This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs. - [17\-NA\-087](/bulletins/11009461.md), 2024-10-29, Service bulletin: WHEELS; SUSPENSION. This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining. - [05\-03\-08\-002J](/bulletins/11007936.md), 2024-09-20, Service bulletin: SUSPENSION. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak. - [05\-03\-08\-002J](/bulletins/11007935.md), 2024-09-20, Service bulletin: SUSPENSION. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak. - [21\-NA\-138](/bulletins/11004990.md), 2024-07-20, Service bulletin: SUSPENSION. This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs. - [10\-03\-10\-001G](/bulletins/11001766.md), 2024-06-18, Service bulletin: WHEELS; SUSPENSION. This informational bulletin provides information on Wheel Balancer Mounting Instructions. - [15\-00\-89\-004G](/bulletins/11000119.md), 2024-05-15, Service bulletin: ENGINE; SUSPENSION; POWER TRAIN. This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. JSON: [/v1/bulletins/10138086](/v1/bulletins/10138086) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2099-04-20-002J&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10138086&vehicle=Service%20bulletin%2099-04-20-002J)