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Service bulletin 17-NA-068

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138055
Published by NHTSA2018-05-21
Manufacturer's number17-NA-068
Manufacturer's date2017-03-13
NHTSA componentSTEERING

NHTSA's summary

This technical bulletin provides a procedure to reprogram the power steering control module back to the original software if the APA is found inop after the gear was replaced and the PSCM was updated at the time.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
CADILLAC CTS2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20202912020-06-25. Steering
20184632018-08-30. Steering

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
16-NA-1092025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
04-06-01-029K2024-12-04. Service bulletin. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
17-NA-0872023-11-29. Service bulletin. This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
03-00-91-001I2023-11-22. Service bulletin. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
15-00-89-004F2023-09-08. Service bulletin. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
PI0281J2023-05-04. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
15-00-89-004E2022-10-11. Service bulletin. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
16-NA-1092022-06-09. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
18207 022022-05-31. Service bulletin. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced. ** Revised Parts Information **